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PC LAN Technician LU 510
4 weeks ago
Job Details:
- Position: R-8-8-PC LAN Technician 326 -Tucson, AZ.
- This position is 100% on-site.
- Rates $ 25-33.53 w2. If you are interested, please send us your rate and resume.
- This position is a 9 contract to start with the extension.
- The client is in Tucson, AZ.
- W2 only for this client.
- Work Location Address 206 S. 17th Ave., Mail Drop 100A, Phoenix, AZ, 85007.
Assignment Details:
- Shift 1st Shift Work Schedule Standard.
- Tentative Shift Start Time 8:00 AM Tentative Shift End Time 5:00 PM.
- Estimated Regular Hours/Week 40.00.
- OT Expected Yes.
Position Description:
- THIS POSITION IS LOCATED IN TUCSON ARIZONA.
- This is not an entry-level position.
- Candidate will be asked for detailed examples in DNS and DHCP and MUST be customer service focused.
Role and Responsibilities:
- The PCLAN technician role within ADOT’s (Arizona Department of Transportation) is the face of ITG (Information Technology Group) These technicians are out with internal customers on a daily basis resolving issues and working as liaisons to other divisions within ADOT.
- Duties Include:
- Server Support, Desktop support, support customers on the ADOT network; fix computer-related problems; troubleshoot hardware problems; research and implement potential solutions; support agency’s warranty and non-warranty computer and printer repair work; and assist with assigned project tasks.
- Ensures compliance with standards for systems software and documentation.
- Teach customers how to use PC related software and hardware. Implements software patches, security fixes, and tests and validates modified system configurations.
- Install and configure PC hardware, software and peripherals.
- Assist with major deployments of hardware and software.
- Monitors system reliability and availability.
- Attend section staff meetings.
- Complete mandatory training classes and other classes as assigned.
- Travel between sites to accomplish tasks.
- Perform preventive maintenance on hardware and software packages to include client and server platforms.
- Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals.
- This position will require daily travel to work sites
Skills Required MUST HAVE FEWER THAN 8 POINTS ON DRIVING RECORD Skills:
- Strong customer service skills.
- Excellent interpersonal, written and oral communication skills Advanced troubleshooting and problem solving skills.
- Excellent self-organization and time management skills.
- Ability to work collaboratively in teams and across organizations.
- Ability to synthesize feedback and adjust plans accordingly.
- Ability to develop and write technical documentation.
- Ability to evaluate and test emerging technologies.
- Ability to apply creative solutions to business problems to ensure business needs are most effectively met *Resource will be working in a professional environment and will be held to a dress code standard *Position will require extensive travel.
- Resource will need to have the ability to drive to various locations with a personal vehicle with possible overnight stays.
Skills Preferred:
- Experience Required WILL UNDERGO THOROUGH BACKGROUND CHECK FOR ACJIS CERTIFICATION (JOB REQUIREMENT) Qualifications and Education Requirements:
- General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise.
- Ticketing and Department operating procedures.
- Knowledge of Microsoft products including operating systems and Office Computer hardware configuration and repair knowledge.
- Knowledge of Ethernet network topology to assist with troubleshooting network issues Knowledge of IT infrastructure industry standards and best practices.
- Advanced troubleshooting skills Problem definition and alternative analysis skills.
- Experience with Active Directory Experience with Windows 10 Experience with Windows 7.
- Experience with Server 2008 and Server 2012 engineering.
- Experience with Backup solutions Time Reporting MS System Center Operations Manager 2012 R2.
- Minimum 4 years of current working experience in an IT field.
- Must have a current AZ Driver’s license with a good driving record.
- Associate/Bachelor degree in a related field is preferred.
Experience Preferred:
Education Required Qualifications and Education Requirements:
- General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise Ticketing and Department operating procedures.
- Knowledge of Microsoft products including operating systems and Office Computer hardware configuration and repair knowledge.
- Knowledge of Ethernet network topology to assist with troubleshooting network issues Knowledge of IT infrastructure industry standards and best practices.
- Advanced troubleshooting skills Problem definition and alternative analysis skills.
- Experience with Active Directory Experience with Windows 10.
- Experience with Windows 7 Experience with Server 2008 and Server 2012 engineering Experience with Backup solutions Time Reporting MS System Center Operations Manager 2012 R2.
- Minimum 4 years of current working experience in an IT field.
- Must have a current AZ Driver’s license with a good driving record.
- Associate/Bachelor degree in a related field is preferred.
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