SampleIQ Analyst, Jr.

SAMPLEIQ ANALYST
Hybrid Position - One day per week in the office, 4 days working from home.

Position Summary: The SampleIQ Analyst, Jr.  will be responsible for analyzing daily Direct to Practitioner (DTP) order queues in order to clear order exceptions for processing, while ensuring adherence to client specific business rules and processes.  The SampleIQ Analyst Jr.  will assist the Supervisor, SampleIQ Ops with all pertinent DTP order information while strictly adhering to client Standard Operating Procedures (SOPs) and the Americans with Disabilities Act, Prescription Drug Marketing Act (PDMA).   Essential Duties & Responsibilities:

• Manage incoming Direct to Practitioner (DTP) order data from external vendor and address exceptions identified by our data validation process.
• Investigate Direct to Practitioner (DTP) inquiries from client representatives and/or Health Care Provider (HCP) offices.
• Provide ad hoc sample trending reports requested by Supervisor SampleIQ Ops.
• Perform other duties and/or special projects as assigned. 

 Other Qualifications:

• Ability to safely and successfully perform the essential job functions consistent with the Americans with Disabilities Act (ADA), Family and Medical Leave Act (FMLA)  and other federal, state and local standards, including meeting qualitative and quantitative productivity standards.
• Compliance with all personnel policies.

 Education, Experience and Technical Skills:

• Bachelor’s Degree and/or a minimum of three years of equivalent work experience in sample accountability, compliance or related field strongly preferred or at manager’s discretion. 
• Experience working and supporting a pharmaceutical sales organization strongly desired.
• Extensive knowledge of Microsoft Office, primarily Microsoft Excel required.  

            Soft Skills:

• Exceptional Customer Service skills required.
• Must have demonstrated excellence in written and verbal communications and relationship building.
• Must be detail oriented while possessing sound decision-making and analytical skills.
• Excellent interpersonal and communication skills; ability to work closely with cross-functional teams in order to achieve business and customer goals. 
• Ability to work independently in a highly dynamic environment and balance multiple priorities efficiently.

 Perks of Being a "Synergistian": Synergistix offers a comprehensive benefits package including: 

• Comprehensive health plans with generous company match for employee and dependents.
• 401k plan
• Dental and Vision plans
• Supplemental/Gap Plans
• Short and Long Term Disability insurance
• 100% company paid life insurance plan (with buy up) 
• Spouse and Children life insurance plans
• Up to 5 weeks of Paid Time Off (PTO) 
• Paid Day Off during the month of your birthday
• Paid Day Off during the month of your service anniversary
• Company-paid Volunteer Time
• Flexible work schedules
• Telecommuting (for qualifying positions)
• Casual Dress 5 days a week

 Synergistix Cares about its Employees: At Synergistix, we care about our employees and their career development, while ensuring a challenging work environment. There are many things we do to show our employees they’re valued including the following perks

• Annual Employee Appreciation Day
• Monthly Town Hall Meetings
• Birthday and Service Anniversary Celebrations
• Fun events for you and your family including our Annual Company Picnic and Holiday Celebration
• Bagel Friday’s
• Game room
• Dry cleaning service
• Monthly appreciation events
• ...and much more

 Sounds Like You? Apply NowSynergistix is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however only qualified candidates will be considered.

About Synergistix:

Since 1997, Synergistix has driven the commercial success of Life Sciences companies by enabling them to build strong customer relationships and highly effective sales teams. In addition, Life Sciences companies turn to Synergistix for our sample accountability services and sample management support. As we continue to grow and diversify, we are proud to offer an extraordinary company culture with a variety of exciting opportunities and career paths for dedicated professionals. To learn more about Synergistix visit, www.synergistix.com.

---