Speedy Cafe' Crew
6 months ago
Summary:Provides outstanding service to all customers with a key focus on the foodservice area; ensures that all food items meet the required stock levels and presentation standards; and that all cleanliness and food safety standards are met or exceeded, greets customers in a friendly manner and suggestively sells and samples items to help increase sales.
Responsibilities:
- Ensures proper preparation, presentation, and maintenance of stock levels for all foodservice products available to the customer
- Provides personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all food products are available and ready for consumption.
- Takes an active role in promoting new foodservice programs introduced by the Company
- Assists in code-dating food items to ensure quality and safety. Follows all food sanitation guidelines.
- Helps ensure proper storage, dating and rotation of all food products and supplies
- Actively promotes foodservice items through regular sampling initiatives, engages in suggestive selling and communication of promotional items and specials
- Cleans and maintains the foodservice area including, but not limited to, cleaning counters, equipment, floors, and cabinets. Performs light maintenance duties as assigned.
- Helps ensure all equipment is operating correctly. Communicates to Management when maintenance is needed.
- Monitors customer lines at the Point of Sale (POS) system and opens additional registers as needed, to. expedite the sales process.
- Learns and follows all applicable procedures outlined in the Company Food Service User’s Guide
- Listens and responds to customer requests and forwards necessary information to Management
- Maintains knowledge of current sales/goals for each food category, Food Quality compliance inspections and the Speedway Customer Ready Worksheets.
- Attends Company required training programs; assists in training fellow store associates on existing and new training programs as needed.
- Provides suggestions for and actively participates in improving sales, margins and execution of all foodservice programs.
- Completes other duties as assigned by Management
Additional responsibilities for Café Foodservice Specialist:
- Provides service to the Café foodservice area and ensures that all food items meet the required food quality
- Ensures customers are treated as Café guests and that orders are completed in a timely and friendly manner
- Demonstrates kiosk use, monitors customer lines at the kiosk and assists customers when ordering to expedite the sales process
- Completes all Café training documents and follows all applicable procedures
- Completes the Speedy Café Customer Ready Worksheets
- Assists in training fellow Café associates on existing and new training programs as needed
What Speedway brings:
- A focus and dedication to your success We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit.
- Speedway has a strong “promote from within” philosophy providing advancement opportunities for all levels.
Our benefits include:
- 401K Plan
- Weekly paychecks and paid holidays
- Paid vacation and sick pay plans
- Coverage in medical, dental, life, and vision insurances eligible upon enrollment
- Monthly bonus/incentive potential
- Tuition Reimbursement and Adoption Assistance
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