Licensed Practical Nurse
3 months ago
Required skills include but are not limited to:
- Administrate Vaccines
- Administrate Blood draws/venipuncture
- Rocephin Shots
- Telephone Triage
- Knowledge of emergency protocol
- Collecting lab specimens
- Send out lab specimens while following lab procedures
- Perform in-house labs
- Perform quality controls
- Other duties as assigned
Communication / Presentation / Team Skills Required:
- Exemplifies excellent customer service, verbal communication skills, and conflict resolution with patients/parents/guardians, visitors, and other employees; shows courtesy, friendliness, helpfulness, and respect.
- Strong detail and organization skills.
- Consistently demonstrates respect for the capabilities, different cultures and/or personalities of internal and external customers.
- Works well independently.
- Relates well and works collaboratively as a team member with, all levels of staff in a professional manner.
- Attends daily huddles, and weekly and monthly staff meetings.
- Consistently alters plans/routines when the situation requires and continues to perform without projecting stress/frustration that would adversely affect the work environment.
- Records and maintains complete and accurate records of patient and physician communications regarding medical care according to standard medical record documentation requirements
- Maintains and ensures patient privacy and confidentiality.
- Takes the initiative to proactively assist other team members without direct supervision and to resolve problems.
- Maintains open and effective communication with providers and employees to ensure quality patient care.
- Strong phone, spelling and grammar, computer, and keyboarding skills.
- Maintains a professional appearance, follows dress and uniform policy, and maintains neat work habits.
- Participates in ongoing skills development.
- Initiate with physicians approval referral to the emergency room and after-hours care.
- Informs the Clinical Manager when a potential problem is communicated by the patient regarding a physician-patient relationship or regarding patient concern with care rendered.
- When necessary, calls patients with test results and follow-up care or instructions per physician order within the provider's guidelines.
- Always displays a professional behavior
- Identifies self by name when answering the telephone.
- Politely asks the caller to hold and waits for an affirmative response before placing the caller on hold.
- When transferring a call, informs the caller to whom and where the call is being transferred if possible.
- Verifies patient name and date of birth to ensure the accuracy of patient's identity.
- When making an appointment, repeats the doctor's name, date, and time of appointment before completing calls.
- Refers to unusual circumstances appropriately to Physician, Business Office, or Clinical Manager.
- Understands and utilizes features of the telephone and phone mail system (i.e. hold, transfer, forward, retrieving new, saved, and old messages).
QUALIFICATIONS:
- Education: Minimum high school diploma or equivalent.
- Certification: Licensed Practical Nurse or Registered Nurse Certification
- Experience: 1-2 years experience in the medical field preferred
We are an Equal Opportunity Employer / Drug-Free Workplace
To apply please visit npcmc.com and navigate to "about us" and "careers" .
Currently offering a sign on bonus of $1,000.00 for all Nurses
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