Scheduling Agent
3 weeks ago
Community Health of Central Washington (CHCW) is committed to attract and retain a diverse staff. We will honor your experiences, perspectives, and unique identity. Together, with our community, we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
CHCW has an opening for a Scheduling Agent to join our team in the Call Center. You will be working alongside other call center agents to provide excellent customer service to our diverse patients and customers while handling their requests accurately and efficiently. Responsibilities include answering multiline telephones, scheduling appointments, verifying insurances, and obtaining patient eligibility and benefits. This position requires someone who is reliable, organized, and detail-oriented with excellent communication and customer service skills.
Qualifications:
- HS Diploma/GED is required.
- Prior experience in medical office and/or call center is preferred.
- Bilingual Spanish/English is required.
- Pre-Employment drug screen is required.
CHCW offers our employees an excellent benefits package including:
- Medical/Dental/Vision
- Life insurance/AD&D/Long Term Disability
- 401k
- PTO & EIT
- 9 paid holidays
About Community Health of Central Washington:
Community Health of Central Washington responds to community needs with innovation and collaboration to develop sustainable programs and services that drive health care equity.At CHCW we believe that:* Physical and Emotional health is essential for people and communities to achieve their full potential and that* Appropriate health care depends upon access to primary health care services and education.The Core Purpose of CHCW is to make enduring contributions to the health of our communities, our region, and the nation by:* Serving our patients,* Educating care providers for the future, and* Advocating for the needs of people.At CHCW, we envision a future where all people have access to effective, efficient, and high quality health care, beginning with a primary care home, where caring professionals:* Appreciate the needs and concerns of each patient,* Provide appropriate services, and* Assist the patient with the complexity of health care and the system that delivers it.
