Technical Facility Supervisor

7 months ago

Gurnee, United States Round1 Full time $20 - $22
Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire

The Facilities Supervisor assists the Facilities Manager in the maintenance of bowling/Spo-cha (where applicable) equipment and/or amusement arcade games. In addition, the Facilities Supervisor support the Company’s programs designed to promote all products and/or services. Sports Challenge (Spo-Cha) equipment for locations that applies only. Travel may be required.

Essential Duties:

General:
  • Provides tasks to team appropriately depending on the condition of the facility including Bowling,
  • Arcade and Spo-cha machines.
  • Follows up to complete any assigned work.
  • Assist the Facilities Manager in servicing and maintaining the facility, bowling/Spo-Cha equipment, and amusement arcade games.
  • Responsible for assisting Facilities Manager in the direction and supervision of department mechanics.
  • Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
  • Responds to error calls for any bowling, spo-cha or amusement arcade issues.
  • Maintain support and communication programs designed to promote products or services for the Bowling and Amusement Departments.
  • Follow equipment operational compliance with appropriate laws and policies including OSHA safety practices and procedures.
  • Trains other mechanics in safety procedures and standards of operation for all equipment, building maintenance, and preventative maintenance programs.
  • Stay informed on company’s policies and procedures under the direction of Facilities Manager as they relate to the Bowling and Amusement Departments.
  • Conducts inventory on all facility equipment including Bowling, Amusement and Spo-cha related items.
  • Ensure Mechanics are following all company procedures and policies on Facility maintenance.
  • Other tasks as assigned by Facilities Manager and/or General Manager.
  • Ability to work varying shifts including weekends and holidays, as well as overtime to support business needs.
  • Keeps a clean and organized workshop.
Bowling:
  • Updates the R1/manufacturer’s preventative maintenance charts for the bowling center equipment as posted.
  • Conducts maintenance and repairs on bowling lanes, pinsetters, oiling machines and other bowling-related equipment.
  • Must successfully complete the mechanic training programs for the pinsetter type of their assigned center, as well as any other training programs developed for their position.
Amusement (Arcade)
  • Assist Facilities Manager with the installation, maintenance, and repairs of both mechanical and electronic issues in arcade machines.
  • Conducts maintenance and repairs on arcade machines, and other general facility areas.
  • Must successfully complete the mechanic training programs designed for their position.
Spo-Cha *For locations that applies only:
  • Updates the R1/manufacturers’ preventative maintenance charts for the Spo-Cha equipment as posted.
  • Conducts maintenance and repairs on Spo-Cha equipment and Spo-Cha arcade machines.
  • Assist Facilities Manager with the installation, maintenance, and repairs of both mechanical and electronic issues in Spo-Cha arcade machines.
  • Must successfully complete the mechanic training programs designed for their position.
Facility:
  • Perform other Facility maintenance and repair tasks.
  • Ability to readily identify most common problem with components such as controls and audio systems.
Non-Essential Duties:
  • Conducts alcohol and age restriction control in accordance with company policies.
  • Maintains high ethical standards in the work place.
  • Reports all irregular issues and problems to general management for solution.
  • Maintains good communication with all employees and outside contacts.
  • Complies and maintains confidentiality of all company policies and procedures.
  • Responsible for maintaining a clean and safe working area.

Qualifications:
  • Technical Facilities Supervisor must possess a strong sense of customer service and interpersonal skills to include high integrity and respects for everyone.
  • The Facility Supervisor must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).
Education and/or Experience:
  • 3 to 5 years of related experience; or equivalent combination of education and experience.
Work Environment:
  • While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
  • The noise level in the work environment is usually loud.
Physical Demands:
  • While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
  • The employee is required to stand and walk for extensive periods of time without breaks during busy times.
  • In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
  • Lifting and/or moving up to 100lbs with assistance is required.

If interested, please submit your resume or apply online at www.round1usa.com.

Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA) for more information

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