Cashier
3 weeks ago
Restaurant experience pay starts 14
Flavor Expert Cashier
We are looking for fun and energetic team members that have a warm friendly smile, a can-do attitude, and a fun spirit to get the job done as a team. We believe Service-Minded, Authentic, Fun & Entrepreneurial people are what drives us each day to be the best When you work at a place people love, even obsess about, their enthusiasm is infectious. Our team members feel their passion and become fans themselves if they weren't already. If you share the crave or hear the calling, we may be the place for you.
Additional Info:
- Guest service mentality; has a genuine desire to serve the guests.
- Maintains a calm, tactful demeanor when dealing with difficult situations.
- Manages multiple projects and timelines with a sense of urgency and follow-through.
- Well-organized and detail-oriented.
- Ongoing learner; exhibits insatiable curiosity and an interest in self-improvement.
- Has an outgoing personality.
- Strong work ethic.
A Restaurant cashier has the greatest perceived responsibility for direct guest contact. This position is critical to Wingstop; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services delivered to each customer; following and comprehending the importance of proper personal hygiene and sanitation procedures. The cashier is responsible to greet every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest all with a great attitude and a smile.
Essential Duties and Responsibilities:
- Ensure that each guest has a positive, long-lasting impression of the Wingstop experience.
- Ensure that safe handling procedures are followed at all times.
- Immediately notify the Manager on Duty of all safety, sanitation, or employee issues.
- Up-to-date knowledge of all product and procedural changes.
- Direct all guest complaints to the Manager on Duty.
- Open and/or close the Restaurant.
- Assist all other positions when necessary.
- Step in for the Manager to oversee all aspects of restaurant management.
- Greet all guests promptly (3-5 seconds).
- Handle all orders and inquiries.
- Properly ring in all sales through the POS/register system.
- Ask for add-on sales.
- Collect payment.
- Verify if the proper age requirements are met for all guest requests that involve alcoholic beverages.
- Resolve low-level guests' issues with efficiency and a good attitude.
- Keep the counter clean and stocked.
- Clean the tables, chairs, doors, windows, and dining room floor.
- Maintain front trash can; cleaned exterior and emptied trash cans.
- Maintain bathrooms; clean and stocked.
- Restock the front beer cooler.
- Ability to thoroughly understand and follow instructions on how to properly and safely use chemical cleaning products.
- Ability to work independently or with minimum supervision.
Team Focus:
- Brings issues or concerns to the attention of the supervisor; is willing to ask for help.
- Identifies and introduces new ideas and solutions to create efficiency in the operation.
- Represents the brand and department in a professional and polished manner at all times.
Requirements:
- Guest service mentality; has a genuine desire to serve the guests.
- Maintains a calm, tactful demeanor when dealing with difficult situations.
- Manages multiple projects and timelines with a sense of urgency and follow-through.
- Well-organized and detail-oriented.
- Ongoing learner; exhibits insatiable curiosity and an interest in self-improvement.
- Has an outgoing personality.
- Strong work ethic.
Additional Information:
- Regular and predictable attendance.
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