Arcade Maintenance Supervisor

2 months ago

Aurora, United States Round1 Full time $19 - $20
The Facilities Supervisor assists the Facilities Manager in the maintenance of bowling/Spo-cha (where applicable) equipment and/or amusement arcade games. In addition, the Facilities Supervisor support the Company’s programs designed to promote all products and/or services. Sports Challenge (Spo-Cha) equipment for locations that applies only. Travel may be required.

Essential Duties:

General:
  • Provides tasks to team appropriately depending on the condition of the facility including Bowling, Arcade and Spo-cha machines.
  • Follows up to complete any assigned work.
  • Assist the Facilities Manager in servicing and maintaining the facility, bowling/Spocha equipment, and amusement arcade games.
  • Responsible for assisting Facilities Manager in the direction and supervision of department mechanics.
  • Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
  • Responds to error calls for any bowling, spo-cha or amusement arcade issues.
  • Maintain support and communication programs designed to promote products or services for the Bowling and Amusement Departments.
  • Follow equipment operational compliance with appropriate laws and policies including OSHA safety practices and procedures.
  • Trains other mechanics in safety procedures and standards of operation for all equipment, building maintenance, and preventative maintenance programs.
  • Stay informed on company’s policies and procedures under the direction of Facilities Manager as they relate to the Bowling and Amusement Departments.
  • Conducts inventory on all facility equipment including Bowling, Amusement and Spo-cha related items.
  • Ensure Mechanics are following all company procedures and policies on Facility maintenance.
  • Other tasks as assigned by Facilities Manager and/or General Manager.
  • Ability to work varying shifts including weekends and holidays, as well as overtime to support business needs.
  • Keeps a clean and organized workshop.

Amusement (Arcade):
  • Assist Facilities Manager with the installation, maintenance, and repairs of both mechanical and electronic issues in arcade machines.
  • Conducts maintenance and repairs on arcade machines, and other general facility areas.
  • Must successfully complete the mechanic training programs designed for their position.

Facility:
  • Perform other Facility maintenance and repair tasks.
  • Ability to readily identify most common problem with components such as controls and audio systems.

Non-Essential Duties:
  • Conducts alcohol and age restriction control in accordance with company policies.
  • Maintains high ethical standards in the work place.
  • Reports all irregular issues and problems to general management for solution.
  • Maintains good communication with all employees and outside contacts.
  • Complies and maintains confidentiality of all company policies and procedures.
  • Responsible for maintaining a clean and safe working area.

Qualifications:
  • Facilities Supervisors must possess a strong sense of customer service and interpersonal skills to include high integrity and respects for everyone.
  • The Facilities Supervisor must demonstrate good communication, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).

Education and/or Experience:
  • Two years related experience, or equivalent combination of education and experience preferred.

Work Environment:

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands:

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces. The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach objects. Lifting and/or moving up to 100lbs with assistance is required.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.

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