Return Agent

4 weeks ago

Orlando, United States Advantage Full time
Advantage Car Rental has an exciting opportunity for a Return Agent at the Orlando Airport. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process and assists all customers with the rental return process. Provides professional, knowledgeable, and courteous service while accurately completing all transactions. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
This position is located at Orlando, FL 
Interested candidates must be willing to work a flexible full-time (40-hour/week) shift schedule, including days, evenings, and weekends.
Responsibilities:
  • Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
  • Remind customers to check for personal belongings. Identify any items found in the vehicle with a unit number, date, and time and turn in lost and found.
  • Advise and review rental charges; and provide an accurate receipt to the customer.
  • Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers for using the prescribed dialogue.
  • Inquire about service, satisfaction, and document dissatisfaction.
  • Discreetly check the vehicle for damage on incoming vehicles and direct the customer to the counter for completion of the damage/loss report.
  • Use of proper statement to determine if the vehicle is being returned with a full tank of gas.
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
  • Keep the lot organized for ease of access and traffic flow.
  • Knowledge of the rental/return documents, fuel services, days/extra hours/surcharges, and optional coverages.

Qualifications:
  • Minimum of 1 year experience handling customer service functions.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must have a valid driver's license.
  • Must have no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
  • No drug or alcohol-related convictions (DUI/DWI) on driving record in the past 5 years.
  • Must be willing and able to stand and/or walk for long periods of time.
  • Must be able to read, write, speak, and understand English.
  • Must be willing to work at the Orlando Airport 
  • Must be willing to work a flexible full-time (40-hour/week) shift schedule, including days, evenings, and weekends.

Equal Opportunity Employer/Disability/Veterans.

  • Return Agent

    1 week ago

    Orlando, United States Advantage Full time

    **Advantage Car Rental** has an exciting opportunity for a **Return Agent at the Orlando Airport**. The Return Agent provides superior, friendly, efficient service during all aspects of the rental car process and assists all customers with the rental return process. Provides professional, knowledgeable, and courteous service while accurately completing all...

  • Return Agent

    3 weeks ago

    Orlando, United States Enterprise Mobility Inc Full time

    Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made...

  • Wheelchair Agent

    3 weeks ago

    Orlando, United States Maximus Global Services Full time

    Job DescriptionJob DescriptionJoin our team at Maximus Global Services!Maximus Global Services (MGS) ultimate mission is to “Experience the difference of our people serving your people through leadership, innovation, and partnership”. Provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, and Atlanta. MGS has...

  • Wheelchair Agent

    2 weeks ago

    Orlando, United States MAXIMUS Consulting Services, Inc. Full time

    Join our team at Maximus Global Services! Maximus Global Services (MGS) ultimate mission is to "Experience the difference of our people serving your people through leadership, innovation, and partnership". Provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, and Atlanta. MGS has immediate openings for...

  • Wheelchair Agent

    1 week ago

    Orlando, United States MAXIMUS Consulting Services, Inc. Full time

    Join our team at Maximus Global Services! Maximus Global Services (MGS) ultimate mission is to "Experience the difference of our people serving your people through leadership, innovation, and partnership". Provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, and Atlanta. MGS has immediate openings for...

  • Wheelchair Agent

    1 week ago

    Orlando, United States Maximus Global Services Full time

    Job DescriptionJob DescriptionJoin our team at Maximus Global Services!Maximus Global Services (MGS) ultimate mission is to “Experience the difference of our people serving your people through leadership, innovation, and partnership”. Provides aviation services at various airports in the US: Miami, Fort Lauderdale, Orlando, Virginia, and Atlanta. MGS has...

  • Front Desk Agent

    4 days ago

    Orlando, United States LaQuinta Inn and Suites IHRMC Full time

    Duties and responsibilities The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Front Desk Agent will check-in and out guests efficiently, and make sure they have all...

  • Exit Booth Agent

    2 weeks ago

    Orlando, United States Enterprise Holdings Full time

    Overview: Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made...

  • Purchasing Agent

    1 week ago

    Orlando, United States Lennar Homes Full time

    Overview Welcome Home! Build your career with Lennar! As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult. At Lennar,...

  • Purchasing Agent

    2 weeks ago

    Orlando, United States Lennar Homes Full time

    OverviewWelcome Home! Build your career with Lennar! As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult. At Lennar,...

  • Exit Booth Agent

    2 weeks ago

    Orlando, United States Enterprise Rent-A-Car Full time

     Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible,...

  • Purchasing Agent

    3 weeks ago

    Orlando, United States Lennar Homes Full time

    Overview Welcome Home! Build your career with Lennar! As one of the nation’s largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult. At Lennar,...

  • Purchasing Agent

    3 weeks ago

    Orlando, United States Lennar Homes Full time

    Overview: Welcome Home! Build your career with Lennar! As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult. At Lennar,...

  • Purchasing Agent

    1 week ago

    Orlando, United States Lennar Homes Full time

    Overview: Welcome Home! Build your career with Lennar! As one of the nations largest builders, Lennar has built over one million new homes for families across America. Since 1954, our communities have catered to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multi-generational family, or active adult. At Lennar,...

  • Bilingual Customer Service Agent

    2 weeks ago

    Orlando, United States Empire Auto Parts Full time

    Empire Auto Parts is a leading provider of aftermarket collision auto parts to independent body shops, multi-shop operators, and dealer-operated body shops throughout the Northeast and Mid-Atlantic regions. Founded in 1985 and headquartered in Totowa, NJ, the company has over 30 locations and employs over 800 team members. We offer our employees the...

  • Bilingual Customer Service Agent

    1 week ago

    Orlando, United States Empire Auto Parts Full time

    Empire Auto Parts is a leading provider of aftermarket collision auto parts to independent body shops, multi-shop operators, and dealer-operated body shops throughout the Northeast and Mid-Atlantic regions. Founded in 1985 and headquartered in Totowa, NJ, the company has over 30 locations and employs over 800 team members. We offer our employees the...

  • Bilingual (Creole or Spanish) Remote CSR Contract To Hire

    3 weeks ago

    Orlando, United States TEEMA Full time

    Job DescriptionJob DescriptionRemote CSR Position! Contract To HireRequirements--Customer Service FocusMust live in the state of FloridaMust have legal work authorization in USAAll work must be performed in the state of FloridaMust be Bilingual Creole or Spanish with Fluent EnglishStart date is 06/03/24Bring your own device, internet and headsetRequired (not...

  • Senior Tax Accountant

    4 weeks ago

    Orlando, United States NorthPoint Search Group Inc Full time

    We are currently seeking a Senior Tax Accountant to join our client, a reputable company headquartered in Atlanta, GA. This is a fully remote position, allowing you the flexibility to work from anywhere. As a Senior Tax Accountant, your primary responsibility will be to prepare federal and multi-state tax returns for a diverse range of clients, including...

  • Car Porter

    1 week ago

    Orlando, United States Fox Rent A Car Full time

    **As part of Europcar Mobility Group, a global provider of mobility solutions, Fox Rent A Car is a benchmark for value leisure car rental in the United States and worldwide. Fox currently operates 23 corporate locations and employs over 1,100 people across the United States, including the worlds largest rental car markets of Orlando, Las Vegas, Miami, and...

  • Airline Passenger Assistant

    3 days ago

    Orlando, United States ABM Full time $13

    Hourly Wage: $13.00Shift: Full-Time (Multiple Schedules, Must Work Weekends)The Airline Passenger Assistant, also known as the Wheelchair Agent, fulfills airline passenger service obligations for passengers who require or request wheelchair assistance. Passenger services positions are very customer service-oriented, and “tipping” is allowed and...