Behavioral Health Outpatient Clinic Office Manager

1 week ago

Overland Park, United States Responsive Centers for Psychology & Learning Full time $45,000 - $55,000
Outpatient Office Manager

Who We Are:We are a private practice providing high-quality behavioral health and psychiatric care in the Kansas City Metro. Responsive Centers (RC), is a leading provider of outpatient behavioral health services. Our highly skilled team of mental health professionals is devoted to the mental and emotional health of over 3,000 clients annually. RC is dedicated to helping clients in our community to reach their personal health goals, solve difficult challenges, and improve their quality of life. We are committed to giving our clients the tools needed for their success
Job Summary:
This is a full-time position within RC responsible for providing professional assistance to administrative and clinical team members. This position would be accountable for overseeing the day-to-day operations of the office to ensure the highest quality client care.

Responsibilities:
  • Supervise all administrative support team members.
  • Ability to perform daily accounting duties.
  • Supervise the orientation/onboarding and training of new administrative support team members and onboarding for new clinicians.
  • Primary contact for EHR team.
  • Oversight of external contracts and billing for those services.
  • Complete weekly/monthly reports for the Leadership Team.
  • Ability to efficiently use the Microsoft software suite for financial accountability, to include running and analyzing key management reports.
  • Cover reception desk as needed. This includes answering phones and setting patient appointments.
  • Conduct daily team huddle.
  • Other duties as assigned.

Minimum Qualifications:
  • Excellent verbal and written communication skills.
  • Strong customer service and interpersonal communication skills.
  • Multi-year experience working in and with EMR/EHR's.
  • Knowledge of basic accounting and accounts receivable.
  • Knowledge of confidentiality and HIPAA regulations.

Required Qualifications:
  • High School Diploma, GED, or higher education.
  • 3+ years experience managing a practice.
  • Medical/Healthcare office experience required.
  • Payor/Insurance billing experience required.


About Responsive Centers for Psychology & Learning:

Responsive Centers for Psychology & Learning has been a provider of psychological services for over 40 years. Located in Overland Park, Kansas, on College Boulevard, Responsive Centers has over 50 professionals in the areas of psychology, psychiatry, social work, counseling, marriage and family therapy, and education. Responsive Centers for Psychology & Learning was started in 1980 by a group of psychologists and educators who wanted to establish themselves as providers of premier psychological and educational services in the Kansas City area. Over the years, we have added new clinicians and expanded our range of services to include not only therapy services, but assessment services as well. Throughout our growth, we have maintained our focus on providing high-quality, caring services to our clients. Additionally, clinicians at Responsive Centers for Psychology & Learning are involved in multiple outreach programs in the community. For example, we have been involved in the Zero Reasons Why campaign to address adolescent suicide. We also have clinicians in various schools who provide therapy services on-site, reducing barriers to access to mental health services. Responsive Centers for Psychology & Learning focuses on the mental health needs of children, families, and adults, including both assessment and therapy services. We are a full-service private practice dedicated to our clients, our clinicians, and our staff.

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