Septic/Sewer/Drain Diagnostic Tech
1 week ago
Stuart, United States
Wind River Environmental
Full time
ESSENTIAL DUTIES & RESPONSIBILITIES:- Inspection of Septic Tanks and Systems
- Completes thorough assessments of work needed and educates customers on all service recommendations
- Responsible for assisting with site assessments for drain fields
- Able to dig Septic Tanks and other jobs as assigned
- Serve as a point of contact for customers, building relationships and addressing complaints
- Follow safety rules and exercise safe work practice
- Provide effective communication between customers and Wind River Environmental
- Observe and note defective septic component systems, adverse buildup or hazards on the work order
- Recommend any maintenance or service
- Prepare for each service job to maximize efficiency (get truck ready, tools, etc.)
- Daily pre-and post-trip maintenance (check fluids, tires, supplies)
- Completion and submission of quote and service paperwork to management in a timely manner, if required
- Respond to trouble/emergency calls in a timely manner
- Discuss and recommend adequate maintenance service frequency with the customer
- Follow all Wind River Environmental service protocols Other duties as assigned by management
KNOWLEDGE SKILLS & ABILITIES:
- Sales background preferred
- Ability to make on-the-job decisions
- Passion for helping people and problem-solving
- Ability to work independently
- Must be willing to work on-call rotation (nights, weekends, holidays)
- Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs
- Ability to speak, cooperate and communicate effectively with customers, co-workers and management
- Ability to work independently and manage pressure to meet deadlines
- Basic computer literacy including email and internet skills
- Ability to perform basic math functions
