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Country Club Restaurant General Manager

4 months ago

WinstonSalem, United States Gecko Hospitality Full time $60,000 - $65,000
Restaurant Manager

Essential Responsibilities:
  • Displays a high level of floor presence and availability to the membership and event hosts.
  • Greets and seats members and guests, and coordinates event set up and floor plans with the club's event director to ensure all event needs are being met.
  • Schedules all banquet staff according to the weekly BEO’s and sends out the corresponding event sheets to the F&B Management Team. 
  • Ensures correct appearance, cleanliness, and proper set-up of all banquet events.
  • Checks the maintenance of all equipment in the dining rooms or event space and reports any deficiencies to the Clubhouse Manager. 
  • Ensures all cleaning of equipment and storage areas are complete according to daily schedules 
  • Serves as a liaison and coordinates food service and programming between FOH and BOH staff. 
  • Works in tandem with the Catering and Event Manager and Food and Beverage Managers 
  • Approves weekly timecards in Paychex for banquet staff
  • Ensures opening and closing tasks are assigned/completed daily. 
  • Trains, coaches, and mentors all staff on a regular basis.
  • Carefully supervises to help ensure proper service. Actively assists with service, bartending, table clearing, food running, and resetting when necessary. 
  • Inspects service staff to ensure that they are always in proper and clean uniforms based on event type.
  • Recommends new hires, assists with onboarding, trains and supervises service staff.
  • Directs shift meetings and lineup with service personnel; communicates information and policy changes and briefs proper personnel. 
  • Oversees service on a daily basis, ensuring the memberships needs and expectations are always met. 
  • Completes quarterly inventory checks of all silverware, china, glassware, and linen stock.
  • Handles member/guest/employee issues and informs supervisor of resolution and if further action is warranted.
  • Ensures that all safety, accident, and emergency policies and procedures are in place and followed.
  • Assumes various roles in all areas of Food and Beverage service.