Patient Experience Representative
2 weeks ago
Responsibilities:
- Interact with prospective patients to connect them to Mindful Care
- Answer all incoming calls on the new patient line
- Contact and schedule all new patient appointment requests
- Obtain pertinent clinical information and insurance information needed for scheduling
- Assess patient needs to match the patient to an appropriate treatment
- Assist caller/patient with any questions regarding new patient appointments or referrals
- Return any voicemails that accrue on the new patient line
- Be an advocate for both Mindful Care and potential patients to ensure the best patient experience
- Other tasks as assigned by management
- High school diploma or equivalent required
- Experience in a call center environment; previous experience in healthcare is preferred
- Prior customer service experience, medical or mental health practices preferred
- Excellent interpersonal skills and professional manner
- Strong verbal and written communication skills
- Ability to schedule appointments depending on the patient's needs
- Must be well organized and attentive to details
- Must be able to multi-task and prioritize work in a fast-paced work environment
- Must have strong computer proficiency
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
Position Type & Schedule:
- Type: Regular Full-time
- Schedule: Monday-Friday 10am-7pm CT, rotating weekends
- 100% in office, Chicago, IL
About Mindful Care:
At Mindful, we believe that mindful treatment starts with having the most caring staff that embrace the Patient Experience. Our staff of talent varies across many professional and experiential domains and we are always looking to expand on our services and those who provide them.
-
Patient Service Representative I
2 weeks ago
Chicago, United States metalsdaily.com Full time**Patient Service Representative I** ** Chicago, IL 4 days ago Be among the first 25 applicants** ** Welcome back** Sign in to save **Patient Service Representative I** at **Ann & Robert H. Lurie Children's Hospital of Chicago**. (Please refer to the General Summary section of the Job Description.) (Please refer to the Essential Job Functions section of...
-
Patient Services Representative
2 days ago
Chicago, United States The University of Chicago Medicine Full time**Job Description**: Be a part of a world-class academic health-care system at **UChicago Medicine** as a **Patient Services Representative **in our **Transplant Clinic** in **Hyde Park**. In this role, the **Patient Services Representative** schedules medical procedures and services, creates reservations, performs preadmission, registration, discharge and...
-
Patient Access Representative
6 days ago
Chicago, United States APR Consulting Full timeAPR Consulting, Inc. has been engaged to identify a Patient Access Representative Location: Chicago, IL 60612 Position: Patient Access Representative Pay Rate: $ 25.66/hr. Duration: 13 weeks Expected Shift: Night 5x8-Hour (11:00 PM - 07:30AM) Summary: Manages all clinical and non-clinical calls and performs clinic activities including routine and advanced...
-
Patient Service Representative
3 weeks ago
Chicago, United States Solve IT Strategies, Inc. Full timeJob Description Job Description Solve IT Strategies is looking for a Patient Service Representative for a leading health care organization. This role is located at Chicago, IL The Main Responsibilities of a person are: Enter patient demographic information Complete registration Verify insurance coverage Take incoming phone calls Answer patient...
-
Patient Service Representative
1 month ago
Chicago, United States Solve IT Strategies, Inc. Full timeJob DescriptionJob DescriptionSolve IT Strategies is looking for a Patient Service Representative for a leading health care organization. This role is located at Chicago, ILThe Main Responsibilities of a person are: Enter patient demographic informationComplete registrationVerify insurance coverageTake incoming phone callsAnswer patient questionsSchedule,...
-
Patient Service Representative
7 days ago
Chicago, United States IndoMinds Solutions Full time**Title: Patient Service Representative** **Pay Rate: 17-20/hour** Must Have - 1 yr of customer service or office experience - Must be able to push/ pull up to 50 lbs. - Must have High School Diploma - EPIC **Job Type**: Contract **Experience**: - Customer service: 1 year (preferred) - Epic: 1 year (required) - Computer skills: 1 year...
-
Patient Service Representative
3 days ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeLocation Chicago, IllinoisBusiness Unit Northwestern Medical GroupJob REQID 138016Job Function Customer ServiceShift Day Job (1st)Benefits$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time)...
-
Patient Service Representative
6 days ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeLocation Chicago, IllinoisBusiness Unit Northwestern Medical GroupJob REQID 137394Job Function Customer ServiceShift Day Job (1st)Benefits$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time)...
-
Patient Service Representative
6 days ago
Chicago, Illinois, United States Northwestern Memorial Healthcare Full timeLocation Chicago, IllinoisBusiness Unit Northwestern Medical GroupJob REQID 136627Job Function Customer ServiceShift Day Job (1st)Benefits$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time)...
-
Patient Service Representative
16 hours ago
Chicago, United States Chicago Family Health Center Inc Full timeJob DescriptionJob DescriptionDescription:Job Title: Patient Service RepresentativeLocation: East Side/ CVCASchedule: Monday - Friday 8:00am - 5:30pm, Weekend RotationWe are seeking a highly motivated and customer-oriented individual to join our team as a Patient Service Representative. The successful candidate will be responsible for performing various...
-
Patient Service Representative
4 weeks ago
Chicago, United States VitalSkin Dermatology Full timeAs a **Patient Service Representative** at our **Millennium Park** dermatology practice, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and...
-
Patient Service Representative
1 month ago
Chicago, United States VitalSkin Dermatology Full timeAs a **Patient Service Representative** (Medical Front Office Receptionist) at our Millennium Park / downtown Chicago dermatology practice, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking;...
-
Phlebotomist Patient Services Representative
7 days ago
Chicago, United States Global Technical Talent Full timePhlebotomist Patient Services Representative Contract Duration 3 Months Job Description: The Phlebotomist Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and...
-
Patient Services Representative
1 week ago
Chicago, United States Webster Dental Management Full timeJob Type Full-timeDescriptionWebster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered in River North Chicago, Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff and administrators. At Webster...
-
Patient Service Representative
2 weeks ago
Chicago, United States VitalSkin Dermatology Full timeAs a Patient Service Representative, at our Bucktown dermatology practice, youwill be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and creating records for...
-
Patient Service Representative
2 weeks ago
Chicago, United States VitalSkin Dermatology Full timeAs a Patient Service Representative, at our Bucktown dermatology practice, youwill be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and creating records for...
-
Patient Service Representative
3 weeks ago
Chicago, United States Vitalskinderm Full timeAs a Patient Service Representative , at our Bucktown dermatology practice, youwill be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and creating records for...
-
Patient Service Representative
3 weeks ago
Chicago, United States VitalSkin Dermatology Full timeJob Description Job Description As a Patient Service Representative , at our Bucktown dermatology practice, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information;...
-
Patient Service Representative
4 weeks ago
Chicago, United States VitalSkin Dermatology Full timeJob DescriptionJob DescriptionAs a Patient Service Representative, at our Bucktown dermatology practice, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information;...
-
Patient Service Representative
4 days ago
Chicago, United States Chicago Family Health Center Full timeDescription: **Job Title: Patient Service Representative** **Location**:East Side/ CVCA **Schedule**:Monday - Friday 8:00am - 5:30pm, Weekend Rotation **Responsibilities**: - Greet patients and visitors in a professional and courteous manner - Register patients by verifying demographic and insurance information - Schedule appointments and maintain...