Case Planner Supervisor
2 months ago
Regular Full-Time
Harlem, NY
About the Program:
At Graham Windham, our Family Foster Care programs help children to get back to their families, adopted into a new family, or connected to someone who is willing to be an anchor for children, throughout their childhood and into adulthood. To help us do that, we have hundreds of loving & highly qualified foster parents primarily in Brooklyn, Manhattan, and the Bronx- who serve as our foster children's substitute family.
About the Position:
Graham Windham's Family Foster Care program seeks a Supervisor for our Harlem Regional Office to build and lead a strong team that provides and coordinates excellent quality care and healing to Graham Windham’s children and ensures that every one of the children on the caseload is living a nurturing, safe, and permanent family as quickly as possible.
Duties and Responsibilities:
- Creates and maintains a supportive working and learning environment.
- Provides coaching and support to staff to reinforce quality case practice using Solution-Based Casework.
- Provides formal and informal supportive, programmatic, and clinical supervision to each team member; holds formal individual supervision weekly and team meetings on a monthly basis.
- Evaluates staff performance, accurately assessing the strengths and developmental needs of team members.
- Holds staff accountable for strong performance.
- Ensures appropriate record-keeping.
- Responds to case emergencies (after hours when necessary)
- Must have excellent customer service skills.
- Must be able to collaborate across programs.
- Ensure the safety and well-being of children.
- When necessary, conduct home visits, and school visits and attend court hearings.
- Performs other duties assigned to advance excellent casework practice.
Qualifications:
- Master’s Degree in Social Work (MSW/LMSW) or related field.
- Ability to teach, train, and coach team members.
- Time management; Stress tolerance.
- Team building & Teamwork.
- Excellent written & oral communication skills; Ability to with diverse populations; 5 years of child welfare/foster care experience.
- 1 year of Foster Care supervisory/managerial experience.
Familiarity with Administration for Children Services (ACS), Office of Children & Family Services(OCFS), Department of Youth & Community Development (DYCD), and other relevant municipal and state agencies; Ability to use MS Office and CONNECTION; Ability to travel within the 5 boroughs of NYC, Long Island, and Westchester; Bilingual (Spanish/English) preferred.
Full-time position; salary range $65,000 commensurate with experience, in accordance with qualifications. Graham Windham offers eligible employees a comprehensive benefit package including medical, dental, and vision coverage, paid time off, holiday pay, retirement savings plan, and much more.
EOE
About Graham Windham:
About the Company In full partnership with families & communities, Graham Windham strives to make a life-altering difference to children, youth and families affected by abuse, neglect and delinquency by providing each child we serve with a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 400 full-time, part-time and On-call employees serving children and families in multiple programs throughout Manhattan, the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting & enriching work experience. Graham has pioneered programs for New York City’s children, families and communities for over 200 years. Today, Graham is one of New York City’s leading social services organizations, providing educational and social services to over 4,000 children, young people, and parents throughout NYC.
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