Catering Sales Manager

4 weeks ago

West Des Moines, United States Glen Oaks Country Club Full time
Glen Oaks Country Club is seeking a qualified, highly motivated Catering Sales Manager
The primary objective of this position is to help direct the Catering department to include planning, budgeting, forecasting, soliciting new business, maintaining current clients, and promoting banquet and catering business for the club. Revenue maximization and the ability to control Catering expenses through effective negotiation of services and accurate forecasting is required. The Director is ultimately responsible for achieving his/her budgeted sales plan. Internal/external events may include seminars, wedding receptions, bar and bat mitzvahs, rehearsal dinners, luncheons, and golf tournament events. Member events may also include holiday parties, special events, and more.
    The Manager develops relationships with Members, individuals, and corporations who book events so as to maintain a catalog of repeat business while prospecting for new events. Additionally, s/he will promote the Club locally via bridal shows and other public events, which heighten awareness within the community. This position works closely with the Executive Chef when designing custom menus for clients. They must also work with the entire management team to communicate and prepare for upcoming events.
    Job Responsibilities:
  • Solicit new accounts and review previous Catering/Banquets files to generate business.
  • Interact with clients and prospective clients to determine needs and direct staff accordingly.
  • Must be able to direct and maintain the sales process.
  • Respond to all inquiry phone calls/walk-ins.
  • Conduct site visits/entertain potential clients.
  • Assist with the development of, editing, and distribution of all banquet-related files that generate business.
  • Negotiate, prepare and write proposals and contracts.
  • Works closely with Brides in the bridal market.
  • Acts as the face of the business to those seeking Wedding venues.
  • Bring imagination into each event.
  • Create, edit and distribute all reports needed for daily, monthly and annual forecasting.
  • Supervise and monitor the performance of Catering staff in the proper preparation of Banquet menus, memos, and files.
  • Tour and inspect banquet and meeting space
  • Ensure that functions are set to client-specific standards and ready to begin on time.
  • Coordinate with other departments regarding client requests regarding the BEO process.
  • Assure of complete billing and deposit procedures as needed on a timely basis.
  • Give an overview of weekly events to staff, the General Manager, and the Food & Beverage Department.
  • Prepare weekly/monthly forecasts of Sales and Catering bookings and their effect on food, beverage, and other miscellaneous revenues.
  • Attend staff and other club meetings as needed.
  • Performs other duties as requested by Supervisor.

Job Requirements:
  • Two years’ experience in Catering Sales.
  • Solid understanding of banquet revenue generation.
  • Proven track record of sales performance.
  • Knowledge of social etiquette.
  • Creative menu development skills.
  • High energy, outgoing personality.
  • Organizational skills and attention to detail.
  • Strong technical literacy including Microsoft Word and Excel.


About Glen Oaks Country Club:

Glen Oaks Country Club, developed in 1991, is an award-winning gated community and country club in West Des Moines, Iowa. Glen Oaks was previously named the #1 golf course in the State of Iowa by Golf Digest. The clubhouse, golf course and residential community is situated on 532 acres of land. The community is shared by an intimate group of friends and families who truly appreciate a lifestyle marked by quality, tradition and unrivaled amenities. The club features a resort-style aquatics park, patio bar & ice cream shoppe, custom culinary offerings with an on-site Executive Chef, a fitness room with on-site personal trainer and a stunning 18-hole Tom Fazio designed golf course that complements the exceptional beauty that is Glen Oaks Country Club.

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