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Hardee's Shift Lead

4 months ago

Great Falls, United States KDE Restaurant Management Group Full time
Shift Lead

ARC Burger LLC is the proud owner of 80 newly acquired Hardee’s restaurants across multiple states. Our mission is to develop talented leaders, fostering a supportive and inclusive environment where integrity and teamwork thrive.  As franchisee leaders, we aim to set new standards, building trusted partnerships within the Hardee’s organization. Committed to community engagement, we invest in local connections, fostering lasting relationships. Join us in our fast-paced, high-energy environment, where great guest service and attention to detail are paramount.  Are you ready to be part of something great, to grow and empower your skills in the restaurant industry?  We're seeking Shift Leads with a genuine passion for guest service, strong organizational skills, and teamwork abilities.  With our ambitious growth goals and expansion plans, there are abundant opportunities for advancement and development as we continue to acquire more restaurants.  If you have the experience and dedication, we offer a competitive salary and benefits, rewarding outstanding results. We have an opportunity for you – Are you up for the challenge?

The ideal candidate understands, that as a Quick Service Shift Lead, you will have a genuine passion for guest service, top-notch organizational skills, and the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.

If you’re looking for an opportunity to grow in the restaurant industry? Our newly acquired, strong franchise restaurant group is the right place for you  Fast food/QSR restaurant management experience is a must for this position. High-volume experience is a plus. We offer a competitive salary and benefits - based on candidates' proven experience and outstanding results.  Don’t waste another minute – apply today

ESSENTIAL FUNCTIONS:May perform any or all of the following duties:
  • Consistently provides a quality product and customer service experience that delivers total customer satisfaction
  • Strives to improve the skills and performance of all Crew Persons
  • Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities
  • Complies with all Company policies and procedures regarding business and personnel practices.
  • Models and encourages company-shared values
  • Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)
  • Attends training to remain current on industry trends
  • Participates in company meetings, webinars, and conference calls
  • Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements
 POSITION QUALIFICATIONS/CORE COMPETENCIES:
  • Must possess approximately two (2) to three (3) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant management.
  • High School Diploma/General Equivalency Diploma (GED) required.
  • Must have excellent planning and time management skills.
  • Must have team-building skills.
  • Must have investigative and problem-solving skills.
  • Must have the ability to troubleshoot cash-handling problems.
  • Must have reliable personal transportation, a valid driver’s license, and proof of insurance.
  • Must have a telephone or other reliable method of communicating with the restaurant. Must be accessible to meet the restaurant’s needs and maintain an open-door policy.
  • Bi-lingual skills are a plus.
  • Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results.

WORK ENVIRONMENT:
  • Fast-paced environment working with kitchen equipment in tight quarters.

PHYSICAL DEMANDS:
  • Stand for long periods of time
  • Bend and stoop
  • Work around heat
  • Able to lift 50 – 75 lbs. comfortably ▪ Work with various cleaning products
 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)