Field Service Support Technician

7 days ago


Batavia, United States Hillenbrand Full time
$3,000 sign-on bonus "NOT an IT Tech role"

Milacron is looking for a Field Service Technician to join our team in . As a Field Service Technician for Automation / Robotics Programming and Troubleshooting, you will be responsible for providing quality Robot Startup Assistance and Training for our Customer installations, maintenance, and repairs of our full line of 3 Axis and 5 Axis Gantry Robots, along with other automation complimenting the automation cell. Breakdowns will require troubleshooting of mechanical, software, and electrical components and circuits.

Work You’ll Do: 
  • Robot Programming / Integration of the Robot Automation Cell to the Plastic Injection Molding Machinery, both on-site at customer’s plants throughout the US and Mexico, or in Milacron’s plant in Batavia, OH. 
  • Effective and professional on-site customer training of Robot Programming Process during startup phase of automation cell installation. 
  • Troubleshoot and repair of automation systems on-site at customer’s plant or in Milacron’s plant in Batavia, OH. 
  • Effectively interface with customers in repairing equipment as needed. 
  • Evaluate and make recommendations regarding required repairs. 
  • Install software programs to robot control programs. 
  • Other duties may be assigned. 
 Team:
This role will be part of the Aftermarket Service team and report directly to the Service Business Manager.

Basic Qualifications: 
  • Associate degree in robotics, industrial electricity, electronic engineering technology, or other related field, or combination of equivalent training and experience. 
  • 2+ years of experience working with Robotics / and Automation, and/or similar skillsets. 
  • Willingness to travel and work overtime as necessary. 
  • Possess an active driver’s license and free of any restrictions related to driving offenses and based on initial and annual driver MVR reviews as defined by our fleet policy. 
Preferred Qualifications: 
  • 2+ years of experience working with Robotics Programming and Integration with plastic injection/extrusion equipment or similar types of equipment or machine tool. 
  • Mechanical, electrical, software programming for automation. 
  • Ability to read mechanical blueprints and electrical schematics. 
 Physical Demands: To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 50 lbs. Specific vision abilities may include the employee’s ability to see near and far distances. 
Who we are:  
 
Milacron is a global leader in the manufacture, distribution, and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating (“MRO”) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components, and service to our customers throughout the lifecycle of their plastic processing technology systems. Milacron is an operating company of Hillenbrand. 

About Hillenbrand:

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.Operating Companies under Hillenbrand- ROTEX, COPERION, MILACRON, MOLD MASTERS



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