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Certified Medical Assistant

3 months ago

Dublin, United States Southeast Primary Care Full time
Certified Medical AssistantDublin, GA
SEMG Medical Assistant Job Description:
Join Our Exceptional Healthcare Team
Are you a medical assistant who is looking for a job that offers a supportive and collaborative work environment? Look no further
At Southeast Medical Group, we are a team of dedicated and compassionate healthcare professionals who are committed to providing exceptional care for our patients. We are looking for a medical assistant who shares our values and is ready to join us in delivering top-notch care. As our new medical assistant, you will have the opportunity to:Work closely with our primary care physicians and other healthcare professionals to provide high-quality care to our patientsAssist with a wide range of tasks, including scheduling appointments, taking vital signs, and preparing patients for examsContribute to a positive and team-oriented work environmentEnjoy competitive compensation and benefits, as well as opportunities for professional development and growth
To be successful in this role, you should have:
  • A medical assistant certification.
  • Experience in a medical office setting.
  • Excellent communication and interpersonal skills.
  • A commitment to excellence and a willingness to learn and grow.

If this sounds like the right job for you, we want to hear from you Please send your resume and a brief note about why you would be a great fit for our team. We can't wait to meet you
Certified Medical Assistant-1Responsibilities
  • Receive and direct phone calls, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients.
  • Performs a variety of patient care activities to assist physicians and nursing personnel.
  • Delivers quality customer service and maintains established quality control standards.
  • Check-out patients, assist with referral processing, and arrange laboratory services.
  • Prepare patients for examination, take vitals, and record patients' health history.
  • Set-up EKG machines and other ancillary tests, administer injections and medications, and perform routine specimen collection and tests.
  • Prepare equipment and examination rooms, and clean instruments.
  • Assist physician with medical treatments, procedures, and exams.
  • Manage inventory of medical supplies and equip exam rooms with appropriate supplies
  • Managing messages, prior authorizations, patient calls.

Qualifications
  • High school diploma or GED required; completion of an accredited medical assistant certification program at time of hire (w/certification), or within 180 days of employment.
  • Excellent interpersonal skills.
  • Maintains MA and CPR certifications (and actions required for recertifications) (CPR within 30 days of employment).
  • Ability to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner.
  • Knowledge of medical terminology.
  • Must be detail-oriented and highly organized.
  • Firm grasp on medical practices, administrative processes, and organizational policies.
  • Knowledge of patient care and examination procedures.
  • Must be able to maintain confidentiality at all times.
  •  Allergy testing experience preferred but not necessary.

Certified Medical Assistant-2Responsibilities:
  • Perform all responsibilities for MA-1
  • Assist in training and evaluation of new hires
  • Assist in inventory management process
  • Pod leader responsibilities
  • Assisting other MAs and providers in need
  • Assisting MA-Team Lead as directed
  • Maintain all logs and required checks (refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
  • Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed.
  • Assists with daily and monthly quality assurance reviews including emergency kit check off.

Certified Medical Assistant-3Responsibilities:
  • Perform all responsibilities of MA-2
  • Assist in re-evaluation and retraining process for MAs on PIP or other competency improvement plans.
  • Make sure early and late MA schedules are set.
  • Assist practice manager on clinical tasks as directed.
  • Maintain inventory of medical supplies – order, receiving, and returning.
  • Assist with patient complaints as needed.
  • Guide patients and clinical staff to the proper authority for any issues.
  • Assist with clinic scheduling problem solving, patient wait times, and other areas of concern to increase efficient and quality services.
  • Manage and maintain ortho supply and medication samples closets.

Certified Medical Assistant-Team LeadResponsibilities:
  • Perform all responsibilities of MA-3.
  • Assist in the supervision of work and performance of clinic staff, medical assistants and other support staff, as instructed, including input for performance reviews and corrective action plans as needed.
  • Assist with interviewing new MA candidates and providing input.
  • Oversee and train new and existing staff along with the clinic manager. 
  • Assist with intake and set-up for patient visits.
  • Assist with the training of medical and lab assistants, and volunteer staff on health education, laboratory, and dispensary services. Assist in providing on-going supervision to same staff.
  • Assist as needed including medication refill requests, specialty and procedure referrals, pre and post clinic chart review.
  • Review charts, lab test results, and encounter forms for completeness and to assess follow-up as needed.
  • Perform other administrative tasks and clinical care as assigned by the Clinic Manager. 
  • Work with Manager to oversee dispensary logs and storage to maintain quality assurance.
  • Coordinate the inventory, ordering and supply stock maintenance of medical supplies.
  • Assist with other administrative projects and tasks as needed. 
  • Assists with daily and monthly quality assurance reviews including emergency kit check off. 
  • Performs other duties as assigned by management.
  • Team leads are the first chain in the management ladder.
  • Arranges staff to best manage patient flow.
  • Handles problems and complaints from staff members.
  • Any situations that are beyond the team leads abilities will be escalated up to the manager for resolution.
  • Team leads are responsible for their assigned MAs. Duties include ensuring MA tasks are completed and ensuring MA credentials are up to date (with Training and Education assistance).
Note: we do employee Non-Certified Medical Assistants; they are still required to have graduated from an accredited Medical Assistant program and to function at the same competency level as a CMA (tested upon hire and annually via competency assessments), non-certified medical assistants will be eligible for the annual merit program yet will have a lower pay range as compared to Certified Medical Assistants.. To be promoted to the next level, certification is required. 

RequirementsPhysical & Mental Requirements: 
  • Ability to lift up to 50 pounds.
  • Ability to push or pull heavy objects using up to 100 pounds of force.
  • Ability to stand for extended periods of time.
  • Ability to use fine motor skills to operate equipment and/or machinery.
  • Ability to receive and comprehend instructions verbally and/or in writing.
  • Ability to use logical reasoning for simple and complex problem solving.
  • Occasionally requires exposure to communicable diseases or bodily fluids.

Screener Questions: Medical Assistant
Have you ever been excluded from participating in any state or federal health care programs? (required)
  • Yes
  • No

Are you certified or registered? (required)
  • Certified
  • Registered
  • Neither

If you aren't certified or registered, will you be eligible or scheduled to test within 180 days of your application? (required)
  • Yes, eligible to test
  • Yes, scheduled to test
  • No
  • N/A (I'm certified or registered)

What is your desired hourly rate of pay? (required)
Do you speak any languages in addition to English? (required) 

About Southeast Primary Care:

Founded by Dr. Thomas Bat in 1988, with a vision dedicated to improving people's health and quality of life throughout the Greater Atlanta area communities it serves. With state-of-the art facilities across seven counties within Metro Atlanta as well as surrounding areas across the southeast. With more than 100 providers, 500 medical/support staff members and over 850 affiliated providers ready to provide you with the care you deserve.