Insurance Specialist

4 days ago


Ann Arbor, United States Dental Associates Group Full time $18 - $22
Job Title: Insurance Specialist
Location:
Ann Arbor, Michigan
Company: Comfort Smile of Ann Arbor

About Us: 
Comfort Smile of Ann Arbor is a leading provider of comprehensive dental care, committed to delivering exceptional patient experiences and high-quality services. Our team of dedicated professionals works together to ensure the best possible outcomes for our patients. We are currently seeking an experienced and detail-oriented Insurance Specialist to join our team and support our mission.

Job Description: 
  • The Insurance Specialist will play a crucial role in managing and coordinating insurance-related tasks to ensure efficient and accurate billing processes. 
  • The ideal candidate will have a strong understanding of dental insurance policies, claims processing, and customer service. 
  • This position requires excellent communication skills, attention to detail, and the ability to work collaboratively with both patients and team members.

Key Responsibilities:
  • Verify patients' insurance coverage and benefits prior to appointments.
  • Submit and process dental insurance claims in a timely and accurate manner.
  • Follow up on unpaid claims, denials, and appeals to ensure prompt resolution.
  • Communicate with insurance companies, patients, and team members to resolve any discrepancies or issues.
  • Maintain accurate and up-to-date patient insurance records in the practice management software.
  • Assist patients with insurance-related questions and concerns.
  • Coordinate pre-authorizations and referrals as needed.
  • Stay informed about changes in dental insurance policies and procedures.
  • Provide support for other administrative tasks as needed.

Qualifications:
  • High school diploma or equivalent required.
  • Minimum of 2 years of experience in dental insurance billing and claims processing.
  • Strong knowledge of dental insurance policies, procedures, and coding (CPT, ICD-10, and ADA codes).
  • Proficiency with dental practice management software and electronic claims submission.
  • Excellent organizational and time management skills.
  • Exceptional attention to detail and accuracy.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Benefits:
  • Compensation based on experience.
  • Health and vision insurance.
  • Paid time off and holidays.
  • 401(k) retirement plan


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