Customer Support Rep

2 weeks ago

Denver, United States Daltile Full time $52,000 - $78,000

Dal-Tile is seeking a dynamic Customer Support Rep. As the Customer Support Rep you will increase commercial sales in designated sales territory by calling on Architects, Designers and National Accounts for the purpose of obtaining proprietary specifications for Daltile.


CUSTOMER SUPPORT REP - #109 Denver, CO:


Expected base pay rates for the role will be between $52,000 and $78,000 + Quarterly Incentive* per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the compensation package, which depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other company sponsored benefit programs.

Primary Objective

Increases commercial sales in designated sales territory by calling on Architects, Designers and National Accounts for the purpose of obtaining proprietary specifications for Daltile. Critical to the success of the regional team. Supports regional team through marketing, samples, customer communication, database management and lead generation.

Major Function and Scope

Coordinates with Arch Reps in specific markets & supports needs for work with prospective customers including Architects, Designers, Developers, General Contractors and National Accounts. Requiring sample entry & large project tracking through Sales Force for all accounts including requests by Arch Rep team.

Supports Commercial Sales Team relationships with customers through Sales Force management, Business Intelligence, marketing (digital and physical), samples/tracking, product presentations, pricing requests & value engineer alternates.

Maintains regional C&D accounts virtually & determines if an account needs to transition to an Arch Rep that can service the account in person on a regular basis.

Travel will not be a part of assigned duties unless related to emergency sample couriers or errands related to an industry event.

Prospects new and maintains existing National Accounts through email & the National Account database. Follows up and reports information quarterly on product forecast and construction schedules.


This task should be done by NAM assistant role and provided to ARIS


Organizes & executes new product launch as needed, both internally for Commercial Team and externally to client base.

Attends customer events, runs and maintains regional and sub-market social media platform pages.

Assisting in building new product or technical power point presentation programs as well as templates for weekly digital marketing campaigns including, but not limited to; email, social media, case studies etc.

Develops in-depth knowledge and expertise of all Daltile/Marazzi/AO products, allied products, vendor products and installation methods.

Organizes, attends & maintains calendar invites for Market Strategy Meetings & Large Project Tracking Meetings. Opportunity information is to be updated utilizing Sales Force to ensure all pertinent project details are captured and progress of the opportunity as well as closing the opportunity once won, lost or abandoned.

Manages regional quote email account. Distributes email / information appropriately and attaches quotes / documents to correct SF projects or lead.

Manages Dodge database through SF and Dodge directly. Adds projects, updates and collaborators to project as new information is available.

Adheres to all regulatory guidelines and company policy as it relates to safety and our guiding principles.

Direct support for Regional Commercial Sales Manager with all other assigned duties as required.

Experience and Knowledge Required

Requires BA degree or equivalent combination of education, training and / or experience.

Digital marketing experience.

Proven business focused Social Media competency

Thorough CRM experience.

2+ years of sales or industry experience.

Competencies

Self-Starter

Excellent Time Management

Ability to work individually and in group settings

Highly Organized

Strong communication skills

Exercises independent judgment and initiative

Basic computer skills

Other Pertinent Job Information

While performing the duties of this job, the associate is regularly required to stand, use hands, and reach with hands and arms. The associate is required to walk, stoop, kneel, crouch, or crawl. The associate may be required to sometimes sit, climb or balance. The associate must lift and/or move up to 80 pounds regularly. Specific vision abilities required by this position includes close vision, peripheral vision, and ability to adjust focus. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles. The associate may be exposed to a

wide range of temperatures. The noise level is usually loud. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We offer competitive salary and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include: Company Match on 401k,Employee Purchase Discount, and Tuition Reimbursement.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.

About Daltile:

Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.

  • Inside Customer Support Rep

    2 weeks ago

    Denver, United States Durawood Products Inc. Full time

    **Inside Customers Support Rep.** **One of the Mid Atlantics largest stair companies has an exciting opportunity for an experienced Inside Customer Support Rep. in the Lancaster county area.** The position requires; *Minimum 2 years customer support experience *Professional phone and communication skills *Scheduling jobs for customers *Estimating/quoting...

  • Inside Customer Support Rep

    4 days ago

    Denver, Colorado, United States Durawood Products Inc. Full time

    Inside Customers Support Rep.One of the Mid Atlantics largest stair companies has an exciting opportunity for an experienced Inside Customer Support Rep. in the Lancaster county area. The position requires;*Minimum 2 years customer support experience*Professional phone and communication skills*Scheduling jobs for customers*Estimating/quoting and data...

  • Customer Support Rep

    2 weeks ago

    Denver, United States Daltile Full time

    Dal-Tile is seeking a dynamic Customer Support Rep. As the Customer Support Rep you will increase commercial sales in designated sales territory by calling on Architects, Designers and National Accounts for the purpose of obtaining proprietary specifications for Daltile.CUSTOMER SUPPORT REP - #109 Denver, CO:Expected base pay rates for the role will be...

  • Service Dispatcher

    4 weeks ago

    Denver, United States Prime Plumbing Full time

    Job Description Job Description Become a full-time Service Dispatcher - Customer Service Rep with Prime Plumbing & Heating, Inc. in Denver, CO to be part of something exceptional. If you're looking for a chance to shine in a customer-focused role, this is it! What do we offer our Service Dispatcher - Customer Service Rep? We're glad you asked! As a Service...

  • Customer Service Rep

    4 days ago

    Denver, Colorado, United States Martinizing Dry Cleaning Full time

    Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps Martinizing Dry Cleaning, a nationally leading company in the dry cleaning industry, is growing its operations and hiring more staff. We are locally owned and operated and are seeking motivated employees who can provide customer service at the front counter. We are looking for...

  • Dispatch Scheduler

    1 month ago

    Denver, United States True Heating & Cooling Full time

    True Heating & Cooling is currently hiring for a full-time Dispatch Scheduler - Customer Service Rep in the Westminster, CO area. This scheduling and dispatching position earns a competitive wage of $21 - $25/hour plus incentives.In addition to competitive pay and our friendly, drama-free culture, we offer our Dispatch Schedulers - Customer Service Reps the...

  • Dispatch Scheduler

    3 weeks ago

    Denver, United States True Heating & Cooling Full time

    True Heating & Cooling is currently hiring for a full-time Dispatch Scheduler - Customer Service Rep in the Westminster, CO area. This scheduling and dispatching position earns a competitive wage of $21 - $25/hour plus incentives.In addition to competitive pay and our friendly, drama-free culture, we offer our Dispatch Schedulers - Customer Service Reps the...

  • Clinical Specialist

    3 weeks ago

    Denver, United States Rep-Lite Full time

    Job DescriptionJob DescriptionCalling all registered nurses with expertise in the operating room and / or urology: this opportunity is tailored for you. Apply now!Clinical Specialist - Urological Medical Device SalesAbout Us: We are a leading innovator in urological medical devices, dedicated to enhancing the well-being of men with an enlarged prostate...

  • Clinical Specialist

    1 month ago

    Denver, United States Rep-Lite Full time

    Job DescriptionJob DescriptionCalling all registered nurses with expertise in the operating room and / or urology: this opportunity is tailored for you. Apply now!Clinical Specialist - Urological Medical Device SalesAbout Us: We are a leading innovator in urological medical devices, dedicated to enhancing the well-being of men with an enlarged prostate...

  • Field Applicant Specialist

    2 weeks ago

    Denver, United States Rep-Lite Full time

    Job DescriptionJob DescriptionCalling all registered nurses with expertise in the operating room and / or urology: this opportunity is tailored for you. Apply now!Field Applicant Specialist - Urology Medical DeviceAbout Us: We are a leading innovator in urological medical devices, dedicated to enhancing the well-being of men with an enlarged prostate...

  • Clinical Specialist

    2 weeks ago

    Denver, United States Rep-Lite Full time

    Job DescriptionJob DescriptionCalling all registered nurses with expertise in the operating room and / or urology: this opportunity is tailored for you. Apply now!Clinical Specialist - Urological Medical Device SalesAbout Us: We are a leading innovator in urological medical devices, dedicated to enhancing the well-being of men with an enlarged prostate...

  • SALES REP OutsideInside InHome Customer Sales

    4 weeks ago

    Denver, United States Garage Kings Denver Full time

    Benefits: Bonus based on performance Competitive salary Flexible schedule JOB OPPORTUNITY : Outside/Inside Customer Sales Representative : Full Time & Part Time positions available - HIRING IMMEDIATELY We are a leading provider of residential garage door, coating and organization solutions. We specialize in turning ordinary garages into functional and...

  • SALES REP OutsideInside InHome Customer Sales

    4 weeks ago

    Denver, Colorado, United States Garage Kings Denver Full time

    Benefits:Bonus based on performanceCompetitive salaryFlexible scheduleJOB OPPORTUNITY : Outside/Inside Customer Sales Representative : Full Time & Part Time positions available - HIRING IMMEDIATELYWe are a leading provider of residential garage door, coating and organization solutions. We specialize in turning ordinary garages into functional and beautiful...

  • Sales Rep

    4 weeks ago

    Denver, United States Garage Kings Denver Full time

    **Benefits**: - Bonus based on performance - Competitive salary - Flexible schedule JOB OPPORTUNITY : Outside/Inside Customer Sales Representative : Full Time & Part Time positions available - HIRING IMMEDIATELY We are a leading provider of residential garage door, coating and organization solutions. We specialize in turning ordinary garages into...

  • Customer Service Rep

    4 weeks ago

    Denver, United States Martinizing Dry Cleaning Full time

    Description Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps! Martinizing Dry Cleaning, a nationally leading company in the dry cleaning industry, is growing its operations and hiring more staff. We are locally owned and operated and are seeking motivated employees who can provide customer service at the front counter. We...

  • Customer Service Rep

    3 weeks ago

    Denver, United States Martinizing Dry Cleaning Full time

    Description Martinizing Dry Cleaning is looking for energetic, outgoing Customer Service Reps! Martinizing Dry Cleaning, a nationally leading company in the dry cleaning industry, is growing its operations and hiring more staff. We are locally owned and operated and are seeking motivated employees who can provide customer service at the front counter. We...

  • Brand Rep

    4 weeks ago

    Denver, United States stand out for good, Inc Full time

    Who Are We? Altar’d State is a rapidly growing women’s fashion brand with over 130 locations in 39 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the...

  • Brand Rep

    3 weeks ago

    Denver, United States stand out for good, Inc Full time

    Who Are We? Altar’d State is a rapidly growing women’s fashion brand with over 130 locations in 39 states. It feels like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brand is built upon the founding principles of giving back and making a difference in the...

  • Brand Rep Oakley 22hr

    1 month ago

    Denver, United States ThirdChannel Full time

    ** ** RESPONSIBILITIES AND DUTIES Create and commit to a monthly cadence of retail store visits in your market Merchandise displays that are set according to planograms Build meaningful relationships with store teams Educate and engage store teams and consumers on the features and benefits of Luxottica products Submit store visit reports, including taking...

  • Brand Rep Oakley 22hr

    1 month ago

    Denver, Colorado, United States ThirdChannel Full time

    ****RESPONSIBILITIES AND DUTIESCreate and commit to a monthly cadence of retail store visits in your marketMerchandise displays that are set according to planogramsBuild meaningful relationships with store teamsEducate and engage store teams and consumers on the features and benefits of Luxottica productsSubmit store visit reports, including taking before...