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Customer Service Representative

2 months ago

Keene, United States The Collins Business Group, LLC Full time $18 - $22
About the Job
Join the J&L Auto Body team in Keene, NH, as a Customer Service Representative and make a real impact in a dynamic, customer-centered environment We're looking for someone who’s excited to deliver exceptional customer service and ensure every client has a smooth, positive experience from start to finish. This is your chance to be the friendly face and helpful voice of J&L Auto Body, an industry leader in top-quality auto body repair.

Key Responsibilities:
  • Customer Interaction: Welcome customers in person and on the phone, assist with inquiries, schedule appointments, and provide updates throughout the repair process.
  • Support for Estimators and Managers: Help manage calls, coordinate repair schedules, and follow up to keep everything running smoothly.
  • Customer Satisfaction: Conduct post-service follow-ups to ensure our customers are delighted with the results, addressing any questions or concerns they may have.

Why J&L Auto Body?
  • Positive Work Environment: Enjoy a clean, organized, and professional workspace where you and our customers will feel at ease.
  • Community-Focused: Located in scenic Keene, NH, you’ll be part of a welcoming, community-driven team, close to vibrant downtown amenities and nature.
  • Relocation Support: Thinking about moving to Keene? We’ll help make it stress-free with relocation assistance.

What We’re Looking For:
  • Stellar communication skills and a passion for helping others.
  • Ability to manage multiple tasks with strong attention to detail.
  • A positive, customer-first attitude.
  • No prior automotive experience needed—just bring your enthusiasm and customer service mindset

Apply today to join our team and experience life in beautiful Keene, NH, with weekends reserved for you and your loved ones. Be part of a company that values you and our customers every step of the way