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Catering Field Manager
2 months ago
- Schedules, coordinates, and supervises Hourly Teammates and Catering Associates who are assisting in the execution of catering/drop-off events.
- Substitutes for the Catering Operations Manager as lead person/manager-on-duty for all full-service events as needed.
- Ensures that catering experiences are stress-free for clients by guaranteeing that orders are on time and correct, and that Catering Associates are adequately prepared to set up and execute events.
- Works with the Catering Operations Manager to plan for staffing needs. Interviews as needed and provides input to the Catering Director about selections and potential hires.
- Organizes and maintains drop sheets for the week updating it throughout the week as new orders are created.
- Ensures that drop sheets are posted in the prep area and correctly match invoices and schedules.
- Completes all paperwork for events, including invoices and drop sheets.
- Prepares/prints all paperwork needed for Catering Associates including invoices, drop sheets, full-service contracts, tax-exempt certifications, and Keep and Share Calendar.
- Check Microsoft Outlook Calendar & SalesForce for correct invoices and drop sheets.
- Communicates with restaurant management ahead of time regarding orders that have special items (e.g. fruit trays, veggie trays, cheese trays, etc.) for proper ordering.
- Communicate with restaurant management regarding any catering paper product that is needed.
- Ensures all catering equipment, assigned catering areas, and catering vehicles is kept clean and organized at all times. Monitors Catering Associates to ensure they are adhering to cleanliness standards after events.
- Communicates any equipment repairs or needs to the Catering Operations Manager.
- Other job duties as assigned.
Job Requirements:
- Must possess a valid driver's license for at least two years and have reliable transportation.
- Must pass a Motor Vehicle Background check.
- Exhibit positive verbal and non-verbal communication skills.
- Possess good time management and organization.
- Ability to be able to work with a schedule that changes and is updated daily.
- Has an expectation of excellence.
- Shows integrity to do the right thing when unsupervised.