Store Manager

3 months ago


Longview, United States Ross Dress for Less Full time $62,000 - $68,000
Store Manager (Read Job Description)

Careers | Ross Stores  MUST APPLY ON ROSS CAREERS WEBSITE

Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey

GENERAL PURPOSE:
Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity. 
ESSENTIAL FUNCTIONS:
General Operating Requirements:
  • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Analyzes Store reports to evaluate controllable expenses and overall Store performance.
  • Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
  • Ensures proper scheduling of Associates to meet business objectives.
  • Accepts special assignments as directed by Leadership.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:
  • Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
  • Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.
  • Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
  • Ensures compliance with Ross personnel policies and procedures.
  • Manages Associate Relations issues, consulting with the District Manager as needed.
  • Ensures compliance with all State, Local and Federal regulations.
Expense Control:
  • Leads all expenditures to be within budget.
  • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:
  • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
  • Ensures all Associates understand and can execute emergency operating procedures.
Customer Service:
  • Treats all Customers, Associates, and other leaders with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
  • Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:
  • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
  • Represents and supports the Company brand at all times.
  • Manages Store to ensure a clean, neat, easy to shop environment.
  • Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Merchandise Processing and In-Store Marketing
  • Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
  • Ensures merchandise is presented and organized according to Company merchandising guidelines.
  • Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
  • Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
  • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
  • Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
  • Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
  • Monitors mark-out-of-stock policy to ensure proper administration.

COMPETENCIES:
  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
  • Five or more years of Store management experience in a retail environment.
  • Must maintain a high level of Customer service.
  • Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
  • Ability to train, coach and develop Associates at all levels.
  • Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
  • Fluency in English.
  • Must exercise considerable independent judgement and discretion.
  • Ability to work evenings and weekends.

PHYSICAL REQUIREMENTS/ADA:
  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 lbs.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES:
Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.

DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

  • Longview, Texas, United States Ross Dress for Less Full time

    Job Title: Store Operations ManagerAt Ross Dress for Less, we're looking for a Store Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth. As a Store Operations Manager, you will be responsible for overseeing all aspects of store operations, including staff management, inventory control, and visual...


  • Longview, Texas, United States AutoZone Full time

    The AutoZone Store Operations Manager Trainee position is a transitional role that combines work assignments and training opportunities to prepare candidates for Store Management positions.As a member of the management team, the Store Operations Manager Trainee will be expected to deliver exceptional customer service, drive store execution and performance,...


  • Longview, Texas, United States Ross Dress for Less Full time

    Job Title: Store Operations ManagerAt Ross Dress for Less, we are committed to delivering exceptional customer service and creating a welcoming shopping environment. As a Store Operations Manager, you will play a critical role in achieving this goal by leading the entire operation of the store to ensure that our high standards are consistently met.Key...

  • Store Manager

    1 month ago


    Longview, Texas, United States Spencer Gifts - Spirit Halloween Full time

    Job Title: Store Manager - Spirit HalloweenJob Summary:The Store Manager is responsible for overseeing the daily operations of a Spirit Halloween store, ensuring maximum sales and profitability. This includes establishing and maintaining guest services, controlling expenses, and managing staffing, inventory, and merchandising.Key Responsibilities:Oversee...

  • Store Sales Associate

    2 months ago


    Longview, United States Citi Trends Full time

    Citi Trends - 0718 Citi Trends, 1200 E Marshall Ave [Sales Associate / Team Member] As a Store Sales Associate at Citi Trends, you'll: Provide proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, etc; Call out prices for customer when ringing register transaction; Bag merchandise efficiently when completing...


  • Longview, United States Petco Animal Supplies Stores, Inc Full time

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. We love...

  • General Manager

    3 days ago


    Longview, United States RaceTrac Full time

    Job Description: As the General Manager, you will be responsible for driving profitability for one RaceTrac store and leading up to 45 employees. You will continually deliver on RaceTrac’s mission of making people’s lives simpler and more enjoyable through a focus on friendly service, food execution, cleanliness, building talent, and driving...


  • Longview, United States The Home Depot Full time

    Position Purpose:Night Replenishment Managers (NRM) are members of the store leadership team and oversees freight handling activities. NRMs supervise the freight unload, pack out, and pack down processes. NRMs communicate priorities, ensure nightly tasks are completed, and freight is moving smoothly throughout the store. This position will be expected to...


  • Longview, Texas, United States The Kroger Company Full time

    Job Summary:As an Assistant Department Leader at The Kroger Company, you will be responsible for assisting with the management of the grocery department. This includes monitoring and controlling supply expenses, managing cash control and sales records, and scheduling Front-end associates to provide adequate department coverage.Key Responsibilities: Assist...


  • Longview, United States Brookshire Grocery Company Full time

    Assistant Operational Excellence ManagerPosting Date: Nov 5, 2024Location: Longview, TXCompany: Brookshire Grocery CompanyBrookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 209 stores in four states – Texas, Louisiana, Arkansas, and Oklahoma – with three distribution centers and a corporate...

  • Sales Manager

    3 months ago


    Longview, United States Aaron's Full time

    Sales Manager Hiring Range Minimum to Maximum: 12.25 - 13.50. This position is also eligible for incentive pay based on performance. Sales Managers Grow Our Business You’ll never be bored in this role – and that’s a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential...


  • Longview, Texas, United States Lowe's Full time

    Role and Responsibilities:Supervise and Support Team Members: As a Department Manager at Lowe's, you will provide guidance, coaching, and support to the Customer Service Associate and Front End Team to ensure they excel in their roles.Open and Close the Store: Help with opening or closing the front end of the store, ensuring a smooth and efficient...

  • Restaurant Manager

    5 months ago


    Longview, United States Taco Cabana Full time

    Job Title: Restaurant ManagerJob Description:SUMMARY: Assists in the operations of the restaurant and a team of hourly associates during their respective shifts. In accordance with the goals of the company, they are responsible for managing all aspects of their shift including, but not limited to: restaurant operations, financial performance,...

  • General Manager

    3 weeks ago


    Longview, United States Taco Bueno - Longview (Fourth St) Full time

    TURN UP THE HEAT ON YOUR CAREER We are committed to making careers with us as fulfilling as our food is fresh – that’s why each one of our crew members is an important part of making Bueno happen! Compensation and Benefits: Being a part of Bueno is more than a job – it’s a chance to see what you’re made of and to take hold of your...


  • Longview, Texas, United States Sysco Full time

    Job SummaryThis is an Operations position responsible for managing the activities associated with night warehouse operations. Responsibilities include, but are not limited to, managing order selection, order loading, product stocking and replenishment, night operations equipment and software inventory maintenance and repair; ensuring safety and security of...

  • Manager in Training

    6 months ago


    Longview, United States Jimmy John Full time

    WAGE RANGE:$17.50/hour-$18.50/hourSummary: Manages all function of the restaurant to ensure customer service and high quality products are delivered when the General Manager is not on duty. Responsible for the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift. Duties and...

  • Sales Associate

    4 weeks ago


    Longview, Texas, United States Spencer Gifts Full time

    Job SummaryAs a Sales Associate at Spencer's, you will be responsible for maintaining exceptional guest services, efficiently operating the point of sale system, and supporting the store management team in generating sales, conducting housekeeping, merchandising, signing, pricing, and loss prevention.Key Responsibilities• Maintain a clean and organized...


  • Longview, Texas, United States Spencer Gifts - Spirit Halloween Full time

    pbJobSummary:/b/ppTheAssistantStoreManageratSpencerGifts–SpiritHalloweenisakeyleadershippositionresponsiblefordrivingsalesandprofitabilityinourretailstores.Asamemberofourmanagementteam,youwillberesponsibleforestablishingandmaintainingexceptionalGuestServices,supportingtheStoreManagerinvarioustasks,andensuringtheoveralloperationofthestorerunssmoothly./ppbKe...


  • Longview, United States AccentCare Full time

    Overview Find Your Passion and Purpose as a Home Health Patient Care Manager Salary Range: 7$8,000 to $83,000 Schedule: M-F 8 to 5 Territory: Longview, TX Reimagine Your Career in Home Health As a medical professional, you know that what you do impacts you as much as your patients and their families, and at AccentCare, we are united in our relentless drive...


  • Longview, United States AccentCare Full time

    Overview: Find Your Passion and Purpose as a Home Health Patient Care Manager Salary Range: 7$8,000 to $83,000Schedule: M-F 8 to 5Territory: Longview, TX Reimagine Your Career in Home Health As a medical professional, you know that what you do impacts you as much as your patients and their families, and at AccentCare, we are united in our relentless drive...