Medical Assistant
3 days ago
Job Description:
Job Purpose:Function as a Medical Assistant, Non-Certified or Certified MA in a team and mission-based setting to assist with direct patient care procedures and related tasks, through joint planning and problem-solving, assisting in examination and treatment of patients under the direct supervision of the Clinic Manager.
Duties/Responsibilities:
- Adheres to the spirit of Waterfall Community Health Center to remove barriers to care and our mission statement while performing assigned duties.
- Demonstrate the core values of Integrity, Respect, Accountability, Compassion, Partnership, and Collaborative Communication.
- Participates in team huddles, and works with the team to ensure appropriate pre-visit preparation including culturally and linguistically appropriate services.
- Completes intake interviews for new and returning patients according to the established procedure including counseling patients/families on their role, and WCHC’s role, in a medical home.
- Prepares patients for examinations consistent with the purpose of the appointment.
- Responsible for knowing and following clinical policy and procedure, including documenting all patient interactions in Epic in a manner consistent with professional standards.
- Performs related duties necessary to ensure quality patient care as requested by supervisor, including addressing barriers when the patient has not met treatment goals.
- Assists providers with exams of patients or any special procedures.
- Processes phone calls, refills, and MyChart communications from patients, routing as appropriate, and responding in a timely manner.
- Administers treatments and performs screening tests at the direction of the provider.
- Cleans and stocks rooms and disinfects exam room tables, treatment, and lab surfaces daily.
- Performs supervised laboratory procedures as approved by the Laboratory Director (Chief Medical Officer).
- Assists with documentation during patient visits, as needed.
- Processes prior authorizations for medication and procedures in a timely manner.
- Performs any other duties needed to help drive our Vision, fulfill our Mission, and abide by our Organization’s Values.
Education and Experience:
- Certified Clinical Medical Assistant (CCMA) credentials from the National HealthCare Association (NHA) preferred or obtained within 2 years of employment.
- Experience with women’s health is highly desirable.
- 6 months of healthcare experience, is preferred.
- Proficiency with Microsoft Office products.
- Experience with electronic health records (EHR), such as EPIC, is highly desirable.
- Non-violent Crisis Intervention Comprehensive training class completed within 6 months of hire and recertify prior to the expiration date.
- BLS certification obtained within 6 months of hire.
Immunizations Required:
- TB (test upon hire).
Physical Requirements:
- Prolonged periods sitting and/or standing at a desk working at a computer.
- Repetitive use of hand motion, some reaching bending and/or lifting of up to 20 pounds.
- Exposed to sick people.
Benefits: Student Loan repayment program opportunities
- Up to $200 per month towards student loan debt
- Master’s degree or higher provider, providing direct billable patient care, is eligible for $50,000 every 3 years
- Competitive PTO Accrual (up to 193 hours of PTO accrual each year to start)
- 7 Paid Holidays *you must be scheduled to work the holiday to qualify for holiday pay*
- Medical/Dental/Vision 100% employer paid
- 401K Retirement Plan 6% match
- Options for long-term disability
- $50,000 Life Insurance Policy- options for additional voluntary life
- Additional voluntary Critical Illness, Accident, and Hospital Indemnity coverage is available
- Employee Assistance Program (EAP)
- Downtown Health and Fitness gym membership discount
- Bonusly – Internal Employee Recognition Platform
- Headspace care employer paid membership
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