Apartment Leasing Consultant
2 months ago
Basic Functions, But Not Limited To:
- Optimize occupancy by leasing units and maximizing an effective lease renewal program for existing residents.
- Lease units by aggressively selling the products and services of the property.
- Conduct site tours and demonstrate property amenities, model apartments and available apartments.
- Effectively handle telephone inquiries and conduct follow-up telephone communications to prospects from site visits, telephone inquiries and other sources.
- Work with the property staff to develop and implement sales and marketing strategies.
- Increase property traffic levels, maintain established closing ratios and work to achieve and exceed budgeted occupancy percentages.
- Maintain thorough product knowledge of the property and that of major competition through site visits/tours and telephone surveys.
- Follow established policies and procedures regarding the qualification, screening and acceptance of applicants for residency.
- Prepare rental paperwork in an accurate and timely manner. Communicate and explain rental documents to new and existing residents. Ensure documents are completed prior to resident move-in.
- Maintain company customer service standards. Respond to resident requests in a timely manner and work with residents to minimize and resolve problems and complaints. Follow through to ensure issues are resolved.
- Maintain prospect, traffic and leasing data and assist with other computer data entry as needed. Assist with monthly closing as needed.
- Assist in ensuring that the grounds, buildings and units are fully functional, safe and attractive. Visually inspect grounds, buildings and units on a regular basis.
- Ensure units are ready for showing. Inspect units on move-in day to ensure units are ready, inspect units on move-out day to assess damages.
- Assist with planning and hosting of property sponsored social functions for residents.
Requirements:
- Must work weekends
- Bilingual preferred but not required.
- Proficient knowledge of the real estate industry, property management principles, and relevant legislation.
- Outstanding communication skills, both verbal and written.
- Excellent negotiation and problem-solving skills.
- Strong people skills.
- Able to work as a team.
- Available to work extended hours.
Only experienced apartment personnel need to apply.
Join a great team, and a great company to work for
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