Regional Director of Operations

3 weeks ago


Austin, United States D4C Dental Brands Full time
Regional Director of Operations - Austin Region

Responsibilities:
  • Directly supervise and coordinate activities of multiple assigned practices.
  • Support Dental Practice Managers in managing day-to-day operations.
  • Responsible for profit & loss and overall success of assigned practices in the local market.
  • Provide crucial support for the company’s mission of helping children achieve a lifetime of great oral health.

Education/Credentials/Experience:
  • Bachelor's degree in healthcare or related field, Master’s degree preferred.
  • 5+ years of experience in Dental operations management.
  • Multi-site management experience required.

Job-Related Skills/Competencies:
  • Understanding of policies and procedures pertaining to dental/orthodontic operations, revenue cycle, and marketing.
  • Excellent verbal and written communication skills.
  • Exceptional customer service and communication skills.
  • Strong interpersonal and leadership skills.
  • Ability to work with diverse groups of individuals.
  • Strong analytical and problem-solving abilities.
  • Basic understanding of financial statements.
  • Ability to travel to assigned dental/orthodontic offices.

Major Duties and Responsibilities:
  • Implement and ensure ongoing compliance with operational policies, procedures, and training programs.
  • Oversee operational and financial performance of assigned dental/orthodontic offices.
  • Provide high-level oversight of facility-related projects.
  • Oversee new affiliations within the assigned region.
  • Review and analyze operating statements on a monthly basis.
  • Review operational reports for ongoing process improvement.
  • Support Practice Managers and staff for compliance with regulations.
  • Monitor marketplace trends and gather competitive information.
  • Assist in preparing and maintaining annual budgets.
  • Coordinate with market leadership team members in the budget process.
  • Assist Practice Managers in hiring, training, and development of support staff.
  • Coordinate daily staffing based on budgetary and patient flow factors.
  • Coordinate vendor selection to minimize costs.
  • Assist in resolution of customer issues.
  • Perform other duties as assigned.

Benefits:
  • Competitive salary commensurate with experience.
  • Health, dental, and vision insurance.
  • Retirement savings plan 
  • Paid time off and holidays.


About D4C Dental Brands:

Exclusively Supporting Pediatric and Orthodontic Practices.As the fastest growing and largest pediatric dental and orthodontic specialty network in the United States; our success comes from our focus on supporting high quality patient care and our shared vision of “Raising the Standard in children’s oral health."



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