Clinic Shift Lead
4 weeks ago
Urgent Care Clinic Leads (CLs) (ASMs) functions is a leadership position that will manage the overall operations of the UC facility, ensuring the WellNow mission, vision, culture, and strategy for future growth. The Clinical Lead also provides expertise to ensure all patients receive high quality, efficient care. Responsible for leading and supporting the daily operations of their assigned Site including patient satisfaction, site organization and inventory, employee engagement, team selection, performance, and development.
Responsibilities:Quality Care and Patient Safety:
- Assists and identifies opportunities for improvement and executes improvement plans approved by the Multi-site Managers and Regional Lead Providers.
- Supervises the orientation, training and cross training of clinic staff to ensure that all competencies, policies, established practices and standards are followed and adhered to in partnership with the Multi-Site Manager and Provider.
- Communicates job expectations and conducts individual and group coaching and training interventions for new and tenured clinic employees.
- Collaborates with the Provider to facilitate daily briefing and monthly meetings.
- Assists with partnering with leadership in partnership with Multi-site Manager to manage site staffing levels to ensure the office is adequately staffed to serve patients.
- Monitors patient flow to ensure clinic is operating efficiently at all times. Works with all site staff to ensure efforts are coordinated and that patients receive high quality care and services. Monitors wait times and seeks to reduce wait times as much as possible. Utilizes surge protocol as needed or when requested by Provider.
- Assists and facilitates support as needed and requested to or by Providers.
- Actively consults with Providers to ensure optimal conditions in the delivery of patient care.
- Assists with oversight of all clinic staff and activities to ensure the correct and timely delivery of all services.
- Follows established scripts and protocols including patient rooming, discharge and call backs.
- Ensures the office is OSHA compliant and housekeeping and preventative equipment maintenance schedules are followed.
- Accountable for completion and oversight of ‘Clinical Lead To Do and To Delegate” list when leader on duty.
- Treats patients, visitors, medical staff, colleagues and others with compassion and respect. Strives for excellent patient satisfaction.
- Handles patient and visitor issues and complaints utilizing the grievance policy and procedure.
- Follow through on programs, practices and team leadership to improve operations, staff retention and employee engagement.
- Direct oversight of occupational medicine at site.
- Monitors site metrics; including patient satisfaction, patient visits and expenditures.
- Assist with addressing individual or team performance deficiencies in collaboration with Multi-site Managers and Provider
- Assists in managing accounts receivables/bad debt for their site.
- Submit weekly orders via approved vendor for supplies, review scheduling for any errors, openings, or potential conflicts, and review scheduled testing visits in EMR for any conflicts or needed updates.
- Submit, review, and correct any required reporting, and review budgeted total for office expenses.
- Participates in the development and leads the execution of UC goals and objectives with Multi-Site Manager. Clearly communicates goals and objectives to employees.
- Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff
- Assists with creating a work schedule for all clinical positions in partnership with Provider. Ensures adequate staffing at all times. Varies staffing levels as indicated by patient volume and efficiency standards. Multi-site Manager will have final approval of schedule.
- Assists with employee timekeeping, attendance tracking, absence management, and approvals in a timely manner.
- Partners with leadership and provider to actively recognize and reward the Site team and individual Site team members for meeting goals and demonstrating behaviors consistent with the company’s mission, vision, and values.
- Supports pilot initiatives such as, but not limited to new systems, new processes, etc.
- High School or GED required.
- College degree preferred.
- LPN, MA, RT or other applicable clinical state license preferred.
- Certification from an accredited clinical-based program (e.g., certified medical assistant, radiologic technologist, basic x-ray machine operator, or paramedic).
- Current BLS/CPR certification.
- Evening and weekend hours required for this role.
- May be required to work alternate shifts and may be required to float to other clinic locations.
- May be required to work in a staff position to fill open shifts.
- Ability to work both independently and in a team environment.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of people.
- Skilled in organizing and establishing priorities.
- Must be detail-oriented and well organized.
- Familiarity with Microsoft Office.
- Must have reliable transportation.
- Ability to work flexible schedule including evenings and weekends.
- At least 1-2 years of medical office/healthcare experience.
- Prior management and healthcare experience.
- At least 2 years of experience and expertise with Microsoft Office (Word, Teams, PowerPoint, Excel).
- Demonstrated ability of utilizing and executing administrative systems and processes consistently and proficiently to contribute to operational success.
- Excellent communication skills with all levels and amongst team leaders.
- Traveling required throughout all clinic locations within assigned Area.
WellNow is an EOE
About WellNow Urgent Care:
WellNow Urgent Care strives to be a leader in urgent care medicine, offering our patients quick, convenient and quality care for non-life-threatening injuries and illnesses. Our commitment to offering more communities with remarkable service has contributed to us being one of the top 10 urgent care providers in the U.S. Founded in 2011, WellNow has grown to 200+ facilities conveniently located across Illinois, Indiana, Michigan, New York, Ohio, and Pennsylvania. If you’re looking to make your next career move to an organization that offers multiple career paths and is supportive of its colleagues’ personal and professional goals, then apply to one of our available opportunities today
-
Veterinary Clinical Lead
1 month ago
Johns Island, United States Sun Dog Cat Moon Veterinary Clinic Full timeJob DescriptionJob DescriptionDescriptionThe Veterinary Clinical Lead plays a pivotal role in ensuring the efficient functioning of the veterinary clinic or hospital by overseeing the technical staff and operations. This position demands a thorough understanding of veterinary procedures, excellent communication skills, leadership abilities, and a passion for...
-
Veterinary Clinical Lead
4 weeks ago
Johns Island, United States Sun Dog Cat Moon Veterinary Clinic Full timeJob DescriptionJob DescriptionDescriptionThe Veterinary Clinical Lead plays a pivotal role in ensuring the efficient functioning of the veterinary clinic or hospital by overseeing the technical staff and operations. This position demands a thorough understanding of veterinary procedures, excellent communication skills, leadership abilities, and a passion for...
-
Travel Nurse RN
2 weeks ago
Grand Island, United States Lead Health Remote Work Freelance Full timeLead Health is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Grand Island, Nebraska. Job Description & Requirements Specialty: PCU - Progressive Care UnitDiscipline: RNStart Date: 06/24/2024Duration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelWe need a Progressive Care Unit Travel RN to make a...
-
Travel Echo Technologist
1 month ago
Grand Island, United States Lead Health Full timeLead Health is seeking a travel Echo Technologist for a travel job in Grand Island, Nebraska.Job Description & RequirementsSpecialty: Echo TechnologistDiscipline: Allied Health ProfessionalStart Date: 06/10/2024Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe need a Echo Travel Radiology Tech to make a positive impact on...
-
Travel Nurse RN
3 weeks ago
Grand Island, United States Lead Health Full timeJob DescriptionLead Health is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Grand Island, Nebraska.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNStart Date: 06/24/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelWe need a Progressive Care Unit Travel...
-
Travel Nurse RN
3 weeks ago
Grand Island, United States Lead Health Full timeJob DescriptionLead Health is seeking a travel nurse RN Med Surg for a travel nursing job in Grand Island, Nebraska.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNStart Date: 06/24/2024Duration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelWe need a Med-Surg Travel RN to make a positive impact on patient care!There...
-
Travel Echo Technologist
3 weeks ago
Grand Island, United States Lead Health Full timeJob DescriptionLead Health is seeking a travel Echo Technologist for a travel job in Grand Island, Nebraska.Job Description & RequirementsSpecialty: Echo TechnologistDiscipline: Allied Health ProfessionalStart Date: ASAPDuration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe need a Echo Travel Radiology Tech to make a positive impact...
-
Travel Nurse RN
3 weeks ago
Grand Island, United States Lead Health Full timeJob DescriptionLead Health is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Grand Island, Nebraska.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNStart Date: 06/24/2024Duration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelWe need a Progressive Care Unit Travel RN...
-
Travel Nurse RN
6 days ago
Grand Island, United States Lead Health Full timeJob DescriptionLead Health is seeking a travel nurse RN Med Surg for a travel nursing job in Grand Island, Nebraska.Job Description & RequirementsSpecialty: Med SurgDiscipline: RNStart Date: ASAPDuration: 13 weeks36 hours per weekShift: 12 hours, nightsEmployment Type: TravelWe need a Med-Surg Travel RN to make a positive impact on patient care!There are...
-
Travel Nurse RN
3 weeks ago
Grand Island, United States Lead Health Full timeJob DescriptionLead Health is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Grand Island, Nebraska.Job Description & RequirementsSpecialty: PCU - Progressive Care UnitDiscipline: RNStart Date: 06/24/2024Duration: 13 weeks36 hours per weekShift: 12 hours, daysEmployment Type: TravelWe need a Progressive Care Unit Travel RN...
-
Travel Echo Technologist
3 weeks ago
Grand Island, United States Lead Health Full timeJob DescriptionLead Health is seeking a travel Echo Technologist for a travel job in Grand Island, Nebraska.Job Description & RequirementsSpecialty: Echo TechnologistDiscipline: Allied Health ProfessionalStart Date: 06/10/2024Duration: 13 weeks40 hours per weekShift: 8 hours, daysEmployment Type: TravelWe need a Echo Travel Radiology Tech to make a positive...
-
Travel Nurse
4 weeks ago
Grand Island, United States Lead Health Full timeLead Health is seeking an experienced Progressive Care Unit Registered Nurse for an exciting Travel Nursing job in Grand Island, NE. Shift: 3x12 hr nights Start Date: 06/24/2024 Duration: 13 weeks Pay: $2190.16 / Week Join the Traveler Tribe today! We are looking for a RN - Progressive Care Unit for our client in Grand Island, Nebraska. They need a...
-
Travel Nurse
2 weeks ago
Grand Island, United States Lead Health Full timeLead Health is seeking an experienced Progressive Care Unit Registered Nurse for an exciting Travel Nursing job in Grand Island, NE. Shift: 3x12 hr PMs Start Date: 06/24/2024 Duration: 13 weeks Pay: $2064.88 / Week Join the Traveler Tribe today! We are looking for a RN - Progressive Care Unit for our client in Grand Island, Nebraska. They need a Travel ...
-
Travel Nurse
2 weeks ago
Grand Island, United States Lead Health Full timeLead Health is seeking an experienced Medical Surgical Registered Nurse for an exciting Travel Nursing job in Grand Island, NE. Shift: 3x12 hr nights Start Date: 07/22/2024 Duration: 13 weeks Pay: $2064.88 / Week Join the Traveler Tribe today! We are looking for a RN - Med-Surg for our client in Grand Island, Nebraska. They need a Travel to work 12hr...
-
Travel Nurse
2 weeks ago
Grand Island, United States Lead Health Full timeLead Health is seeking an experienced Progressive Care Unit Registered Nurse for an exciting Travel Nursing job in Grand Island, NE. Shift: 3x12 hr nights Start Date: 06/24/2024 Duration: 13 weeks Pay: $2190.16 / Week Join the Traveler Tribe today! We are looking for a RN - Progressive Care Unit for our client in Grand Island, Nebraska. They need a...
-
Operations Clerk
3 weeks ago
Grand Rapids, United States RightCare Clinic Full time_Operations Clerk_ The RightCare Clinic Operations Clerk is responsible for greeting all patients as they enter an interdisciplinary outpatient office setting. They will handle all patient administrative duties at the front desk in coordination with the clinical staff and other office personnel, to include but not limited to registration, prior...
-
CNA - Grand Island Clinic
1 week ago
Grand Island, United States Nebraska Medical Center Full timeSerious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift First Shift (United States of America) CNA - Grand Island Clinic Certified Nursing Assistant - Grand Island Clinic Position Highlights Come join the Grand Island Clinic and work with over 10...
-
Veterinary Clinical Lead
4 weeks ago
Johns Island, United States Innovetive Petcare Full timeDescriptionThe Veterinary Clinical Lead plays a pivotal role in ensuring the efficient functioning of the veterinary clinic or hospital by overseeing the technical staff and operations. This position demands a thorough understanding of veterinary procedures, excellent communication skills, leadership abilities, and a passion for animal care. You will have...
-
Veterinary Clinical Lead
4 weeks ago
Johns Island, United States Innovetive Petcare Full timeDescriptionThe Veterinary Clinical Lead plays a pivotal role in ensuring the efficient functioning of the veterinary clinic or hospital by overseeing the technical staff and operations. This position demands a thorough understanding of veterinary procedures, excellent communication skills, leadership abilities, and a passion for animal care. You will have...
-
Shift Lead
1 week ago
Johns Island, South Carolina, United States Taco Bell Full timeTaco Bell Bohicket Rd [Restaurant Shift Supervisor] As a Shift Leader at Taco Bell, you'll: Supervise, train, motivate and lead employees to maintain enthusiastic customer service; Ensure orders are taken in a prompt, accurate and courteous manner; Attempt to resolve customer concerns; Take inventory of stock during shift to determine ordering needs and...
