Patient Service Representative
2 weeks ago
Company: Liberty Healthcare Partners
Location: 6740 Lee Hwy Chattanooga, TN 37421
Position: Patient Services Coordinator
Type: Full-Time (40 hours/week)
Schedule: Monday - Friday, 8:00 AM - 4:30 PM
Salary: Competitive Pay
Benefits: Comprehensive Benefits Package
About Us:
Liberty Healthcare Partners is a patient-centered healthcare provider dedicated to delivering high-quality care. Our team is passionate about improving the health and well-being of our community, and we are looking for a highly motivated Medical Front Office Administrator to join our team.
Position Overview:
We are seeking a qualified Medical Front Office Administrator with a minimum of one year of experience in a medical office setting, preferably in primary care. The ideal candidate will have a solid understanding of insurance processes, including Medicaid, Medicare, and commercial insurance. Experience with Athenahealth One software is preferred but not required. This role is essential to ensuring smooth and efficient front office operations, contributing to a positive patient experience.
Key Responsibilities:
- Welcome and register patients, ensuring the accurate completion of all required documentation.
- Answer incoming calls and efficiently schedule appointments.
- Coordinate and schedule patient appointments, while efficiently managing the office calendar.
- Verify insurance coverage and process prior authorizations as necessary.
- Address patient inquiries and resolve concerns with professionalism and empathy.
- Maintain and manage patient records, ensuring strict adherence to HIPAA regulations.
- Collaborate with medical staff to facilitate smooth patient care and optimize office operations.
- Execute general administrative duties, including answering phones, managing faxes, and organizing files.
- Minimum of one year of experience in a medical office setting, primary care preferred.
- Strong knowledge of insurance processes (Medicaid, Medicare, commercial insurance).
- Experience with Athenahealth One software is a plus, but not mandatory.
- Excellent communication and customer service skills.
- Ability to multi-task and work in a fast-paced environment.
- High level of organization and attention to detail.
- Proficiency in basic computer skills and medical office software.
- Competitive pay based on experience.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Paid time off and holiday pay.
- Opportunities for professional growth and development.
- Health insurance.
- Dental Insurance.
- Vision insurance.
- Health savings account.
- Paid sick time.
- Paid time off.
How to Apply:
If you are a dedicated professional looking to make a difference in a dynamic healthcare environment, we encourage you to apply. Please submit your resume and a cover letter outlining your experience and qualifications .
Liberty Healthcare Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Liberty Healthcare Partners:
YOUR TIME, YOUR HEALTH, OUR COMMITMENTAt Liberty Healthcare Partners, Our mission is to cultivate meaningful patient relationships by dedicating time to truly understand your needs, values, and aspirations. With this knowledge, we provide tailored, optimized care that promotes well-being and empowers healthier lives.
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