Maintenance Supervisor

 MAINTENANCE SUPERVISOR
(Full-Time Position / Non-Exempt)
Reports To: Property Manager

Company Conformance Statements:
In the performance of their respective tasks and duties, all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision.
• Interact professionally with other employees, residents, and suppliers.
• Work effectively as a team contributor on all assignments.
• Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Position Purpose:
The Maintenance Supervisor is responsible for monitoring the maintenance staffs to ensure the integrity and condition of the property is maintained at all times. Continually evaluate the maintenance staff and their performance as to the quality of the work. The Maintenance Supervisor oversees the daily maintenance operation of the property and monitors the work of the maintenance staff.

Responsibilities/Duties/Functions/Tasks:

• Completes property maintenance tasks and responds to property service requests. Repairs and maintains property plumbing, electrical, mechanical, and security systems.
• Supervises property turn-key operations, whether completed in-house or by outside contractors.
• Ensures all work orders are completed within 24 hours, except emergencies.
• Maintains sufficient inventories of tools, parts, and supplies in order to properly maintain the property.
• Maintains systems for monitoring and tracking service requests, preventive maintenance work performed compliance with Hazard Communications program requirements, compliance with safety requirements, supplies and parts inventories, purchases, and turn-key operations. This includes but not limited to Lockout/tag out, Bloodborne/Pathogens, Safety Loss Control, and Moisture Management Kit.
• Keeps storage and shop areas in a neat, well-stocked, clean, organized manner, per company color-coded program.
• Assists Property Manager with preparation of maintenance operating budgets in accordance with owner objectives. Assists with preparation of re-forecasts as required.
• Works with property team to adhere to budgeted cost parameters.
• Orders and purchases supplies, equipment, and contracts work according to required purchasing and bidding procedures.
• Ensures strict adherence to the Company’s key control policies, ensuring that locks are changed as required and that keys/fobs are properly distributed.
• Regularly inspects property for safety and security issues, including, but not limited to non-functioning lights, ground and trip hazards, broken fences, exposed wiring, pot-holes, landscaping issues, and sewer line breaks.
• Ensures adherence to resident service standards. Works with maintenance staff to ensure that resident maintenance issues are dealt with in a timely manner and that proper follow-through is done.
• Regularly inspects property and ensures required maintenance and repairs are completed, as necessary.
• Solicits bids for outside contract work and schedules and supervises outside contractors.
• Works with Property Manager to hire, train, and develop on-site maintenance employees according to company policy and procedure.
• Schedules maintenance employees according to forecasted workloads.
• Works with Property Manager to counsel and review maintenance employees as necessary and as required by company policy and procedure.
• Works with maintenance employees and any other company staff to develop an effective, proactive team that works together to achieve property objectives.
• Ensures adherence to company safety standards, policies, and procedures. Ensures maintenance staff correctly wears and uses safety equipment, as required. Also, ensures that all safety inspections are completed as required.
• Maintains property map that clearly identifies all utility shut offs, the location of hydrants, gas mains, and any other property safety information.
• Works with Property Manager to conduct regular on-site safety meetings and ensures compliance with all federal, state, and local safety regulations, including OSHA, EPA, Workers’ Compensation, and Hazard Communications. Ensures that all hazardous materials are properly labeled, stored, and handled.
• Works with property staff to maximize renewals by performing maintenance procedures as required by the property renewal program.
• Ensures that units are turned in a timely manner of five (5) working days or as stated by Area Manager. A minimum standard of 70% of vacant in 100% ready condition is desired.
• Ensures grounds are inspected first thing every morning at a minimum.
• Understands and complies with Fair Housing laws and standards for the State in which the property is located.
• Participates in “on-call” schedule. See the Maintenance Standard Operating Procedures for specific information.

Qualifications:

• Ability to work weekends, evenings, and flexible hours in an emergency.
• Demonstrate a high proficiency and understanding of systems such as HVAC, plumbing, electrical, mechanical, and code compliance.
• Possess an understanding of OSHA, EPA, and life safety regulations.
• Possess a minimum of EPA, Type 2 Certification.
• Strong interpersonal and communication skills.
• Proficient in planning, organizing and executing.
• Strong ability to handle multiple projects.
• Strong leadership, mentoring team building skills, and ability to influences others.

Work Requirements:

• Must be within a reasonable distance from the property and able to travel to the site in inclement weather.
• Must be available to respond to all major emergencies.
• Must be able to provide valid Driver’s License and Auto Insurance

About Pedcor Management Corporation:

Pedcor Management Corporation (P.M.C.) was founded in October 1987. The principal purpose was to provide quality management for multi-family real estate developers. Each P.M.C. managed property (100 to 300 units in size) is staffed with an on-site Manager, Maintenance staff, and Leasing personnel. The Manager is responsible for property marketing, occupancy, revenue and expense control and supervision of maintenance and leasing personnel. The Leasing Representatives are primarily responsible for apartment leasing, resident relations and retention. The Maintenance personnel are responsible for property service and preventative maintenance.

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