Housekeeping Supervisor
3 months ago
POSITION SUMMARY:
- Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
- Assist Housekeeping management in managing daily activities.
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
- Document and resolve issues with discrepant rooms with the Front Desk.
- Prepare, distribute, and communicate changes in room assignments.
- Communicate issues to next shift. Complete required paperwork.
- Assist with inhouse laundry, including cleaning, folding, pressing of linen and terry supplies.
- Assists with daily, weekly and monthly inventories to assure appropriate supplies are available for current and future months.
Preferred Qualifications and Skills:
- Must be able to work all shifts including, AM's, PM's, weekends, and holidays.
- Be able to work in a standing position for long periods of time up to 8 hours a day.
- Ability to perform assigned duties with attention to detail, speed accuracy, follow through, and work with a minimum supervision.
- Ability to satisfactorily communicate in English.
- Must be able to grip , bend, and stoop; push or pull heavy loads weighing up to 50 lbs.
- Six to twelve months of related or equivalent experience in Hotel Housekeeping Position preferred
- Requires a working knowledge of the housekeeping aspect of services, policies or operations and general knowledge of the hotel.
- Requires the ability to operate various computer systems.
- Provides support to Executive Housekeeper in the delivery of incentives and programs that promote positive associate relations.
- Provides support to Executive Housekeeper to ensure that guest satisfaction scores meet or exceed brand benchmarks.
- Performs any other duties as requested by supervisor.
Company Benefits:
- Exclusive discount and travel programs with Marriott Hotels.
- Complimentary Meals during shift.
- Uniforms provided.
- Medical, Dental, Life, Vision Insurance.
- 401K.
- PTO after 1 year.
- Sick Time.
- Competitive Wages.
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