![Peak Technologies](https://media.trabajo.org/img/noimg.jpg)
Field Service Installation Technician
1 week ago
Pay Range: $28-$32/hr
Extensive travel required
JOB SUMMARY & SCOPE:
- Plan, execute, and troubleshoot various on-site engineering assignments, including installations and fault finding for a range of automated systems including; image-based identification and inspection systems, RFID and Bluetooth ID solutions, refrigerated Locker Systems, Autonomous Mobile Robotic Systems, Print/Applicator Systems, and other automated technology as needed.
- Interface with customers and management to ensure project status updates and address service issues.
- Provide high-level customer service and satisfaction.
- Extensive travel (up to 90%) required for customer site visits.
- Independently complete technical analysis on complex systems.
- Interpret engineering drawings and possess knowledge of industrial controls and communication protocols.
- Experience with Electro-Mechanical systems.
- Handle difficult customer situations with logical troubleshooting.
- Demonstrate excellent time management and proactive communication.
- Multitask and work effectively under pressure.
- Collaborate effectively as part of a team.
- Maintain a focus on customer satisfaction.
- Build transparent communications internally and externally.
- Perform additional duties as assigned.
- Professional qualification in relevant engineering field with 2-3 years of experience in relevant environments, or equivalent combination of education and experience.
- Knowledge and experience in Machine Vision Systems, Autonomous Mobile Robotics, Refrigerated Locker Systems, and Print/Apply Systems.
- Basic Java scripting experience for data formatting and communications.
- Flexibility to work evening/weekend hours or varying patterns.
- Potential for occasional international travel.
- Ability to work remotely and within a team environment.
- Valid Driver's License without restriction.
- Legal authorization to work in the country.
- Physical capability for prolonged standing/walking, lifting, and ladder use.
- Sustained excellence in project and process delivery.
- Continuous improvement in delivery efficiency.
- Innovation in safety, quality, and/or cost.
- English primary language for daily operations, with additional support for Spanish, French, and Dutch.
- Effective reading and interpretation of documents and correspondence.
- Proficient verbal communication with internal and external stakeholders.
- Accountability and responsibility for business target delivery and decision making.
- Collaborative engagement with Customer Service Engineers, Solution Engineers, Field Services Installation Specialists, Sales/Sales Management, Peak Management Team, and Customer Management.
About Peak Technologies:
Peak Technologies provides end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes. Peak Technologies' in-depth industry-specific experience, state-of-the-art solutions and managed services, and exemplary customer support provide transformational business solutions and results that deliver greater ROI and outstanding value.Peak Technologies serves as a trusted business partner for some of the world's largest companies, while also supporting local and regional customers with an extensive coverage footprint throughout North America and Europe.
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