Dispatcher - Flatbed Trucking (+ Commission)
3 days ago
Stripes Logistics Company is seeking an experienced Dispatcher to join our team and efficiently manage freight and driver operations using load boards and customer-direct freight opportunities. This role requires a proactive problem-solver with strong organizational and negotiation skills who can thrive in a dynamic, high-stress environment. The position offers a competitive hourly base salary with opportunities for performance-based commissions. The estimated timeline to start this role is Mid to late January. Qualified applicants will be contact closer to the estimated hiring date.
Requirements:
- Education: High school diploma or equivalent required; college degree preferred.
- Experience: Minimum 2 years of full-time dispatching experience, particularly in flatbed trucking operations.
- License: Current Texas driver’s license and a clean criminal record.
- Knowledge:
- Thorough understanding of flatbed trucking operations, including Texas Weight, Hours of Service (HOS), and DOT compliance laws and regulations.
- Expertise in negotiating freight rates to maximize profitability.
- Strong familiarity with load boards and freight management systems.
- Understanding of Houston's freight and logistics market.
- Basic knowledge of Google Suite for managing pay and operational tasks.
- Knowledge of CTPAT (Customs Bond Experience) is a plus.
- Skills:
- Strong negotiation and conflict-management abilities.
- Proficiency in email management, computer systems, and typing.
- Exceptional organizational, planning, and time-management skills.
- Ability to create and maintain financial records using tools like Google Sheets.
- Ability to remain calm and focused in high-stress situations.
Responsibilities:
- Use load boards and direct customer relationships to negotiate freight rates that exceed company profitability targets.
- Manage freight operations from customer requests to final delivery, ensuring efficiency and profitability.
- Actively solicit new business opportunities during peak and slow seasons by building relationships with brokers and shippers.
- Oversee driver operations to ensure on-time delivery and compliance with company performance standards.
- Maintain and update TMS systems with accurate load details, billing, and documentation.
- Track and organize driver pay records, fuel reimbursements, and accessorial charges using Google Sheets.
- Communicate effectively with drivers, customers, and CSR teams to resolve issues and provide updates.
- Monitor freight and fuel market trends to adjust negotiation strategies as needed.
- Build and maintain strong professional relationships with customers and drivers to support repeat business and reliability.
Compensation and Benefits:
- Pay Type: Hourly, based on experience, starting at $12.50 - $17.50 hourly
- Incentives: Performance-based commission structure on freight profitability above company thresholds.
Working Conditions:
- Location: Hybrid/In-Person (Downtown Office-based with occasional remote flexibility). 801 Louisiana St.
- Schedule: Monday to Friday with occasional on-call weekend phone duties.
- Environment: Fast-paced and collaborative, requiring extended hours during peak seasons.
What We’re Looking For:A driven and detail-oriented professional with a passion for logistics and customer satisfaction. You will play a critical role in managing operations, solving challenges, and driving profitability for our flatbed trucking services.
Ready to Join?
Submit your application today with a resume and cover letter detailing your dispatch experience and success working with load boards.
Applications must be submitted online.
Your application may be overlooked if it is not in our database.
For specific inquiries about the role contact: hiring@stripestexas.com
About Stripes Logistics Company:
Stripes Logistics Company is a reputable leader in the transportation industry. We exceed our customers' expectations by providing impeccable service and seek drivers that hold themselves to the same standard. We value our team with the same integrity and respect we provide our clients. As a fast-growing family business, we are an equal-opportunity employer seeking ambitious people to grow with us. We treat our drivers and owner operators with the utmost respect and expect the same in return.
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