Licensed P/C Customer Service Representative
3 months ago
Are you a happy, outgoing individual who loves helping people? Do you have a passion for property and casualty insurance and enjoy ensuring people are well-covered and secure? If so, we want to talk to you
Position Overview:We are seeking an experienced and licensed Property and Casualty Customer Service Representative/Agent to join our dynamic team. In this role, you will provide exceptional service to our clients and help them protect their valuable assets.
Key Responsibilities:
- Client Support: Assist in servicing an established book of business, providing outstanding customer support and resolving any concerns our members may have.
- Communication: Respond to daily inquiries and phone calls related to billing, discounts, and general account information.
- Membership Renewals: Contact customers about membership renewals and offer tailored recommendations for household members who may qualify for different plans.
- Business Development: Identify opportunities for new business within the existing client base and provide quotes for new policies.
- Outbound Activities: Make twenty outbound activity calls daily to engage with clients and prospects.
- Policy Management: Reinstate lapsed policies and ensure clients have the coverage they need.
What We Offer:
- Compensation: Earn a competitive base pay plus commission based on performance.
- Work Schedule: Enjoy a consistent work schedule from Monday to Friday, 8:45 am to 5:15 pm.
- Office Environment: Work in a professional office setting with a supportive team.
Why Join Us?If you are a positive, people-oriented individual who thrives in a customer service role and has a knack for sales, we want to hear from you. This is an excellent opportunity to grow your career and make a meaningful impact in the lives of our members.
Apply TodayIf you believe you are a great fit for this position, please reach out to us. We look forward to discussing how you can become a valuable member of our team.
About Johns Agency, LLC -AAA (Automobile Association of America):
Johns Agency LLC, is the leading EA, captive insurance agency for AAA in Georgia. We are ranked #1 in Georgia. Johns Agency ranks 19th out of 153 AAA offices in the Auto Club Group (ACG of Michigan). AAA is a leading membership and service, non-profit organization, multiple club groups that is over 121 years old. (Wiki-AAA) And, what got us here was not being conservative in pay compensation for our agents. In fact, we incentivize them above what the industry pays a typical P/C and Life agent in the business. Johns Agency is also the winner of AAA's highest sales award for the year -Circle of Excellence-President's Elite for 2023. "I can only say, our agents got us here and we're still thriving in 2024"
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