Mobile Glass Technician

2 months ago

Cleveland, United States Tire Discounters Full time $25 - $30
Are you looking for an exciting opportunity to join a fast-growing company and help develop its processes? Then, Chips Auto Glass is the right place for you

Chips Auto Glass is looking for Automotive Glass Technicians to join our team. We offer competitive weekly pay, a fantastic bonus structure, great benefits, and we supply all your tools. As a family-owned company, we truly believe in investing in our people. Chips Auto Glass offers paid training and company-paid AGRSS certification. Come to Chips Auto Glass for a job; stay for a career.
POSITION OVERVIEW:Chips Auto Glass is actively recruiting for Automotive Glass Technicians. They must be skilled in both cold knife & fiber wire removal, along with outstanding customer service by completing jobs with only the highest quality standard in mind. This is a mobile glass technician position, and therefore, I will work both in the shop and on mobile, going to customer locations. Must be able to work on your own and as a team.
A CLOSER LOOK BEHIND THE GLASS:
  • Professionally install vehicle glass using Cold Knives, Extractors, and fiber Lines, following all AGRSS and DOW Fitting and adhesive processes.
  • Deliver all Chips Auto Glass services without assistance at the Shop or Mobile Shop in the most efficient and timely manner, focusing primarily on safety, quality, and exceptional customer service.
  • Deliver work orders, customer administration, and customer communication through the Chips Auto Glass process and systems.
  • Safely and professionally operate a company fleet vehicle to and from customer locations throughout the workday.
  • Mentor, train, and assist other Technicians daily.
  • Communicate clearly and effectively with all scheduled customers using various forms of technology, including but not limited to in-person, texting, or phone call conversations.
  • Ability to perform dynamic recalibrate Advanced Driver Assistance Systems utilizing Autel Scan Tools and processes.
  • Professionally install power window regulators and replace side and back window glass.
  • Have an advanced mechanical aptitude with the ability to demonstrate and share extensive knowledge of the Auto Safety Council (AGRSS) Fitment process.
  • Ability to adjust to changes in schedule and work diligently and effectively with Customer Advocates and Dispatch to ensure customers are assisted in a timely manner.
  • Ability to cut flat glass and install as needed.
  • Provide customers with status updates for each repair or replacement scheduled.
  • Begin each day successfully by adhering to our daily Check-In Check-Out process.
  • Present, promote and sell Chips Auto Glass promotional items to customers.
  • Report any unexpected damage, accidents, injuries, or incomplete jobs to Glass Service Manager.
  • Undertake any other duties given to you by Glass Service Manager

THE TOOLS NECESSARY FOR SUCCESS:
  • AGRSS Certified OR required to become certified within 6 months.
  • Have 3+ years of equivalent experience preferred, 1+ year required.
  • High School diploma or equivalent
  • Consistently exceed productivity (five installs per days) & quality standards
  • Follow Chips Auto Glass policies and procedures on every job.
  • Fulfill all physical requirements of the job, including, but not limited to:
    • Ability to lift and carry up to 75 lbs. for short periods multiple times a day
    • Maintain adequate range of motion in upper extremities (shoulder, arm, elbow)
    • Remain on your feet for extended periods of time
  • Ability to work at elevated heights
  • The ability to operate a commercial vehicle safely and courteously, adhering to all Company policies and procedures relating to safety. This includes obeying all traffic laws and regulations and maintaining a valid driver's license with a driving record that falls within the Company's requirements.
  • Follow Chips Auto Glass's policy on Personal Protective Equipment, including, but not limited to, safety glasses, uniform, approved footwear, and nitrile gloves while working.
  • Safely handle sharp tools and razor blades while working with and around hazardous chemicals
  • Ability to remain flexible with hours and days trained/worked as workload fluctuates due to frequent changes in customer and business demands.
  • Work, collaborate effectively, and assist other Technicians and leadership on a daily basis
  • Working outdoors in both cold and hot weather
  • Maintain a professional appearance and meet maintenance and cleanliness requirements on company vehicles.
  • Exhibit self-motivation with organizational and time-management abilities.
  • Complete all assigned training and certifications within the allotted timeframe.
  • Ability to work independently with minimal supervision.
  • Ability to work Saturdays.
 COMPENSATION PLAN:Our Automotive Glass Technicians have an earning potential of $25-30 per hour with a base hourly rate, overtime, and monthly bonus opportunities factored in - sometimes more ADDITIONAL REQUIREMENTS:
  • Must be authorized to work in the USA
  • No smoking in the company van or on customers' property


About Tire Discounters:

Since our founder, Chip Wood, opened the doors to the first Tire Discounters over 40 years ago, we have been raising the bar in the tire and automotive business. Family-owned and operated to this day, we've separated ourselves by treating customers and their cars with care and respect while focusing on transparency in pricing and providing the highest level of service. Now nearly 2000 strong, our team members are the best in the business, so we also continue raising the bar as an employer of choice We separate ourselves by providing a variety of career paths, industry-leading training and development programs, clear advancement tracks, comprehensive benefit plans, and a focus on life balance

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