General Manager

2 weeks ago

Gloucester, United States Gecko Hospitality Full time $100,000 - $115,000
We are seeking a Restaurant General Manager to oversee the a la carte dining in our 90-room full-service hotel. Areas of responsibility will include our high-volume restaurant & bar, rooftop bar, and In-Room Dining. In this role, you will be creating and maintaining relationships with clients and guests.in our restaurant, bars, and common areas, and bring a strong passion to elevate one’s dining experience. The Restaurant General Manager will serve as the liaison between our Executive Chef and our guests to provide an exceptionally memorable experience.
Responsibilities
  • Lead the daily operation of the FOM Team, while directing daily activities and assignments.
  • Schedule team in accordance with the standards of the company guidelines.
  • Organize and assist with pre-shift and departmental meetings, communication information to the team. 
  • Ensure the team is trained in accordance with the state of MA requirements for serving alcohol.
  • Work seamlessly and in tandem with the team to create memorable experiences for our guests.
  • Execute all policies accurately with improvement to quality, service, and operations.
  • Develop and lead our FOH team.
  • Be present on the floor during peak business periods to ensure guest satisfaction.
  • Create a positive work environment. Embody being the liaison between associates and management.
  • Practice and ensure cleanliness and safety in all dining & beverage areas.
  • Lead, coach, council, and develop FOH team’s performance.
  • Support the company’s philosophy and culture by ensuring customer satisfaction.
  • Assist the Restaurant Management Team with any other assignments as needed.

Qualifications
  • 3-5 Years Front of House Restaurant Management/Operations experience.
  • Proven success with people skills, management techniques, and daily execution of operations
  • Demonstrated successful teaching and/or training experience.
  • Proven ability to drive sales and motivate teams.
  • Proven training, communication, leadership, and financial management skills
  • Openness and willingness to learn new techniques.
  • Clean work habits with great attention to detail.
  • Ability to multitask and prioritize effectively in a fast-paced and demanding environment while maintaining calmness, composure, and hospitality.
  • Ability to think quickly and adapt to changing situations.
  • Must have flexibility with schedule requirements.
  • Multilingual (Spanish/Portuguese/English) preferred, but not required.
  • Valid TIPS Industry training preferred.
  • Familiarity with MS Office Suite (Word, Excel, Outlook)
  • Thorough working knowledge of Point-of-Sale systems

Benefits
  • Competitive Base Salary
  • Medical, Dental, Vision, and Life Insurance
  • 401(K) + Matching
  • PTO
  • F&B Discounts
  • Quality of Life with 40–45-hour work weeks and 2 days off per week

Apply today for an interview. 

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