Medical Assistant

2 months ago

Frisco, United States McEwen & Associates, Inc Full time
POSITION SUMMARY:

The Medical Assistant position is integral in providing quality care and ensuring that patients are assisted throughout their visit with the provider.  

TYPICAL PHYSICAL DEMANDS:Requires full range of body motion including handling and lifting patients, manual/finger dexterity, and eye-hand coordination. Requires standing, walking, and/or sitting for prolonged periods of time. Occasionally lifts and carries items weighing up to 100 lbs.

JOB ROLE AND RESPONSIBILITIES:
  • Work in fast pace environment.
  • Able to prioritize and multi-task.
  • Pay high attention to detail.
  • Able to work in a team environment.
  • Excellent documentation skills (EMR experience a plus).
  • Professional customer service skills for patients and referring physicians.
  • Able to collect medical intake information (if necessary).
  • Demonstrate professional, compassionate and caring manner.
  • Greet the patient in the waiting area to be brought back for temperature check and collect identification/insurance cards (if necessary).
  • Be available to speak/meet with patients by appointment and for phone calls/same day appointments.
  • Be prepared to provide any necessary medical information to the patients.
  • Follow up on any pending tasks regarding patients and their care
  • Maintain the patient information on EHR
  • Communicate with Management regarding any pressing or important action items regarding patient.
  • Complete all patient orders ensure they get to the correct place, along with ensuring that information is scanned into the patient chart as needed.
  • Prepare necessary school notes for release to return/not return to physical activity per parents’ request.
  • Communicate effectively with physician/physician assistant regarding patients.
  • Communicate with Practice Manager regarding any pressing issues which need to be addressed.
  • Ensure that exam rooms are clean and stocked appropriately.
  • Return all phone calls (IN A TIMELY MANNER) and make sure that all are documented in the patient chart.
  • Assist with answering phones and routing the calls accordingly.
  • Scheduling patients for their appointments WHEN NEEDED.
  • Exercise effective communication and treat everyone with respect.
  • Willingness to assist and pick up the slack where there is an apparent need.
  • All other office duties as required/assigned.

REQUIREMENTS:Education: 
  • High school diploma required. NCRMA (Nationally Registered Certified Medical Assistant) or NCMA (Nationally Certified Medical Assistant).

Experience: 
  • Preferably three years of experience in a medical practice setting. EMR experience. Excellent customer service, excellent organizational skills, able to multi-task and set and meet priorities required. 
  • Must be familiar and knowledgeable with computers. Able to provide co-workers, patients, doctors, and management with responses in a positive, supportive and cooperative manner. 
  • Detail-oriented and excellent follow-through skills.


About McEwen & Associates, Inc:

McEwen and Associates, Inc. is a medical services organization based in Irving, TX. We are committed to providing physicians and allied healthcare professionals with personalized and efficient service.

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