Sales Associate

3 months ago

Houston, United States Hemline Full time
Sales Associate Full-Time & Part-Time (Hemline CityCentre, Woodway, Heights)

Reports To: Store Manager.

Classification: Non-Exempt.

Position Type: Full-Time and Part-Time.
This job description is designed to outline the primary duties, qualifications, and job scope for this particular position, but does not limit the employee or Hemline to only the work identified herein. It is our hope and expectation that employees will offer their services, experiences, ideas, and innovation as necessary to ensure the success of our endeavors

Job Description:

Summary:

At Hemline, the Sales Associate is an integral member of the Retail department. This role focuses on enhancing the in-store customer experience through expert product knowledge, maintaining store presentation, and cultivating customer loyalty. Collaborative teamwork with fellow associates ensures a cohesive and efficient environment. Proficiency in Shopify is vital, and all activities are undertaken with guidance from the Store Manager. The Sales Associate embodies Hemline's core values and commitment to customer-centric operations.
Essential Functions & Responsibilities:
  • Demonstrate initiative and a sense of urgency in preparing the selling floor for opening each day.
  • Provide exceptional customer service, offering personalized assistance, product knowledge, and resolving inquiries to ensure an unparalleled shopping experience.
  • Maintain visual merchandising standards by changing apparel on mannequins in accordance with established merchandising and visual guidelines.
  • Educate and inform fellow associates about merchandise standards, contributing to a knowledgeable and high-performing team.
  • Cultivate enduring relationships with customers, fostering loyalty and repeat business.
  • Set, measure, and exceed customer service objectives, including but not limited to customer retention, churn rate, renewals, and win-backs.
  • Go the extra mile to ensure customer satisfaction and happiness, embodying a customer-centric ethos.
  • Inspire customers with an aspirational approach, reflecting our brand culture and values.
  • Organize and maintain inventory on the sales floor, ensuring the store's cleanliness, presentation, and aesthetic appeal throughout the day, with heightened attention before store closing.

Competencies:
  • Proficiency in Shopify, enabling efficient navigation and use of the platform.
  • Familiarity with user functionality on various devices, such as desktops, mobiles, and tablets, with additional Shopify knowledge considered a plus.
  • Outstanding customer service skills, showcasing empathy, active listening, and problem-solving abilities.
  • Capable of merchandise carry-out and loading, ensuring a seamless and safe shopping experience for customers.
  • Strong support for retail customers, assisting in inquiries, purchases, and after-sales support.
  • Effective selling skills, using product knowledge and interpersonal abilities to drive sales.
  • Proficient in wrapping and bagging merchandise securely and attractively.

Required Education and Experience:
  • High school diploma or equivalent.

Additional Eligibility Qualifications:
  • Excellent communication and interpersonal skills.

Work Environment:
  • The role primarily takes place in a retail store environment, with occasional interactions required in office settings.

Physical Demands:
  • Regularly required to stand, walk, use hands to handle or feel, reach with hands and arms, and talk or hear.
  • Occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl.
  • May be required to lift and/or move objects of moderate weight.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Work Hours:
  • Regular working hours are from 9:45 a.m. to 7:00 p.m., Monday through Sunday, with flexibility to accommodate the dynamic nature of the retail environment.

Disclaimer: 
  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
  • This job description shall not constitute or be construed as a promise of employment or as a contract between Hemline and any of its employees.

Hemline is an Equal Opportunity Employer:

At Hemline, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital status, veteran service, genetic information, family or parental status, or any other status in accordance with applicable federal, state and local laws. Hemline expressly prohibits any form of unlawful employee harassment based on any of the characteristics listed here. Improper interference with the ability of Hemline employees to perform their expected job duties is absolutely not tolerated.
Hemline complies with applicable state and local laws governing nondiscrimination in employment in every location in which Hemline has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About Hemline:

Hemline was established in New Orleans in 1994 with two simple missions: to provide high-quality, unique merchandise to the fashion-forward woman and to create long-lasting customer relationships rooted in the trusted Hemline name and reputation. Hemline is a local boutique with over 30 locations that offers a personalized, unique shopping experience by curating on-trend women's clothing, shoes and accessories that help women feel and look their absolute best.

  • Sales Associate

    7 days ago

    Houston, Texas, United States Amazon Auto Sales Full time

    Job OverviewAs a Sales Associate at Amazon Auto Sales, you will play a critical role in driving sales growth and customer satisfaction. This is a full-time opportunity that requires a self-motivated individual with excellent communication skills and a passion for delivering exceptional customer experiences.

  • Sales Associate

    1 month ago

    Houston, United States Torrid Full time

    Torrid - Willowbrook Mall [Sales Associate / Team Member] As a Sales Associate at Torrid, you'll: Provide an amazing shopping experience that will encourage positive customer connections and loyalty; Make the customer feel comfortable, cared for and confident; Cover the sales floor and help ensure all visual standards are met; Perform register functions...

  • Sales Associate

    3 months ago

    Houston, United States 7-Eleven Full time

    7-eleven - 14550 John F Kennedy Blvd [Sales Associate / Team Member] As a Sales Associate at 7-Eleven, you'll: Provide prompt, efficient and courteous customer service; Drive sales through effective communication with customers; Maintain a clean, customer friendly environment in your franchisee's store; Ring sales and maintain cash control; Perform all...

  • Sales Associate

    10 hours ago

    Houston, Texas, United States Stretch Zone - 1118 Full time

    Job OverviewWe are seeking a motivated and customer-focused Sales Associate to join our team at Stretch Zone - 1118. As a Sales Associate, you will play a key role in driving membership sales and providing excellent customer service.

  • Sales Associate

    1 day ago

    Houston, Texas, United States Marc Jacobs Full time

    Job OverviewWe are seeking a Sales Associate to join our team at Marc Jacobs in Houston, Texas. As a Sales Associate, you will be responsible for driving sales and providing exceptional customer service by engaging clients, building relationships, and assisting with store operations.

  • Sales Associate

    3 months ago

    Houston, United States Tillys Full time

    Tillys - Memorial City Mall [Sales Associate / Team Member] As a Sales Associate at Tillys, you'll: Be responsible for delivering the Tillys Experience to the Customers; Be making friends with perfect strangers; Create a unique and engaging Customer Experience in a sales-focused environment...Hiring Immediately >>

  • Sales Associate

    2 months ago

    Houston, United States Rack Room Shoes Full time

    Rack Room Shoes - Meyerland Plaza [Sales Associate / Team Member] As a Sales Associate at Rack Room Shoes, you'll: Create an excellent shopping experience for the customers through awareness and company service standards; Maintain awareness of all current sales promotions; Maintain merchandise presentation; Develop and maintain necessary product knowledge...

  • Sales Associate

    6 days ago

    Houston, Texas, United States Arkollab Full time

    Job Title: Sales AssociateAre you passionate about providing excellent customer service and working in a fast-paced retail environment? Do you have experience in sales or customer-facing roles?We are seeking a highly motivated and organized Sales Associate to join our team at Arkollab. As a Sales Associate, you will be responsible for assisting customers...

  • Sales Associate

    1 month ago

    Houston, United States pacsun Full time

    PacSun - 29300 Hempstead Rd [Sales Associate / Team Member] As a Sales Associate at PacSun, you'll: Be responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers; Deliver an engaging, positive and authentic customer experience with all customers; Focus on full-price selling while maintaining...

  • Sales Associate

    1 month ago

    Houston, United States The Vitamin Shoppe Full time

    The Vitamin Shoppe - 13341 Westheimer Road [Sales Associate / Team Member] As a Sales Associate at The Vitamin Shoppe, you'll: Achieve and exceed daily sales and productivity goals; Master product knowledge by participating in continuous learning activities; Efficiently process customer transactions, merchandise shelves and price products accordingly;...

  • Sales Associate

    3 weeks ago

    Houston, United States The Vitamin Shoppe Full time

    The Vitamin Shoppe - 9950 Old Katy Rd. [Sales Associate / Team Member] As a Sales Associate at The Vitamin Shoppe, you'll: Achieve and exceed daily sales and productivity goals; Master product knowledge by participating in continuous learning activities; Efficiently process customer transactions, merchandise shelves and price products accordingly; Maintain...

  • Sales Associate

    3 months ago

    Houston, United States CVS Health Full time

    CVS Health - 12585 RICHMOND AVE. [Sales Associate / Team Member] As a Sales Associate at CVS, you'll: Focus on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed; Accurately perform cashier duties; Maintain the sales floor by restocking shelves, checking in vendors, updating...

  • Sales Associate

    8 hours ago

    Houston, Texas, United States Haynes Furniture The Dump Full time

    Join Our Team - Seasonal Sales PositionHaynes Furniture Company is seeking a Seasonal Sales Professional to join our team! As a sales associate, you will be responsible for providing exceptional customer service and assisting customers in finding the perfect furniture for their home.Salary: $15 per hour or weekly commissions, whichever is greaterAbout the...

  • Sales Associate

    1 day ago

    Houston, Texas, United States TANGLEWOOD Full time

    Job OpportunityWe are seeking a highly motivated Sales Associate to join our team at Tanglewood in Houston, TX.As a Sales Associate, you will be responsible for providing exceptional customer service, operating the point of sale system, and maintaining a clean and organized store environment.The ideal candidate will have strong communication skills, a...

  • Sales Associate

    3 months ago

    Houston, United States Ollie's Bargain Outlet, Inc. Full time

    Ollie's Bargain Outlet - 10701 Jones Rd [Sales Associate / Team Member] As a Sales Associate at Ollie's Bargain Outlet, you'll: Greet and acknowledge every customer as they enter and exit the store; Know all products, promotions, and advertisements to ensure that customer questions can be answered; Assist with receiving the truck and pricing items; Ensure...

  • Sales Associate

    2 days ago

    Houston, Texas, United States Arkollab Full time

    About ArkollabWe are a dynamic retail company seeking an experienced Sales Associate to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, managing sales transactions, and maintaining the appearance of our store.

  • Sales Associate

    3 months ago

    Houston, United States Walmart Full time

    Walmart - 9700 Hillcroft St - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...

  • Sales Associate

    2 months ago

    Houston, United States Walmart Full time

    Walmart - 9460 W Sam Houston Pkwy S - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...

  • Sales Associate

    3 months ago

    Houston, United States Walmart Full time

    Walmart - 660 E Madison St - [Retail Sales / Store Associate / Team Member / from $14 to $26-hr] - As a Sales Associate at Walmart, you'll: Walk up to 5 miles each day while fulfilling online customer orders; Review customer orders, locate and select merchandise on the salesfloor; Ensure customer orders are filled accurately; Smile, greet, and thank...

  • Sales Associate

    2 weeks ago

    Houston, Texas, United States Gringo's Mexican Kitchen Full time

    Job Title: Sales AssociateWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Gringo's Mexican Kitchen.Job Summary:To provide exceptional customer service and ensure a positive dining experience for guests.To operate the point-of-sale system accurately and efficiently, maintaining high levels of accuracy in processing...