Front of House Manager
4 weeks ago
Our ideal candidate:
- You have a passion for all things cupcakes
- Be dependable and punctual
- A good communicator with the ability to effectively interact with customers.
- Detail-oriented with a focus on following instructions down to the “T” on all orders.
- Passionate about a quality product and thrives in a fast-paced environment.
- A customer-focused service individual who delivers an exceptional experience to every customer.
- Have an in-service mindset and are dedicated to doing what’s right for our customers.
- A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as needed.
- Able to utilize technology
- Can complete multiple tasks.
- An effective listener who pays high attention to detail.
- Agreeable to work the needs of the business, including but limited to holiday and weekend shifts.
What you’ll do:
- Support Store Manager in various store tasks.
- Maintain front of house Inventory
- Be the 1st point of Contact/liaison for front-of-house staff.
- Hands on behind the counter training/ tracking.
- Weekly communication to staff to keep them updated
- Consistently engage all customers to enhance their customer experience.
- Collect and submit resumes for management
- Attend weekly meetings with store manager
- Maintain a neat, clean and organized workspace.
- Monitor Daily Checklist reporting
- Key Holder
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