Technical Business Analyst

3 weeks ago

Washington, United States Orca Intelligence Full time $105,000 - $110,000
Are you interested in joining the team?

Orca Intelligence is a small business based in Silver Spring, MD. Guided by executive leadership with 30+ years of information technology consulting experience and in the industry since 2014, Orca Intelligence operates with the vision to be a state-of-the-art boutique product firm providing artificial intelligence projects for software development. We deliver using methods grounded in the belief that software, though not tangible, is very similar to building design and architecture and requires the same governance and best practices. Our methods also include cataloging and maintaining requirements for reuse on other projects. Our methods are further encapsulated in SwiftlyTM, an algorithmic-based Requirements Management tool developed by Orca Intelligence. Swiftly saves requirements analysis and management time and keeps stakeholders. Software engineers organized throughout the entire software development life cycle, producing incremental success that keeps teams on schedule and within budget.

CFSA - Trainer Senior BSA (737725)Contract with the Government of the District of ColumbiaCFSA - 200 I Street, SE Washington, DC 20003Position closes 05/29/2024

Short Description:

As a BA/Trainer, you'll be responsible for maintaining business process flow diagrams, learning new applications, developing training material, and delivering training. This position requires four days on-site.

Skills/Required Years of Experience:
  • 11-15 yrs. BA experience (Required 11 Years).
  • Project management skills with the ability to prioritize tasks and meet deadlines (Highly desired 5 Years).
  • 11-15 yrs. requirements gathering and documentation (Required 11 Years).
  • 11-15 yrs. MS Office/suites experience (Required 11 Years).
  • Hands-on end-user training on Dynamics 365 (Highly desired 3 Years).
  • Develop training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support (Required 3 Years).
  • Proven experience as a Business Analyst, specifically in developing business process flow diagrams, user stories, and acceptance criteria (Required 3 Years).
  • Business Process and workflow/data flow design (i.e., process maps/flow charts) AND IMPLEMENTATION (Required 2 Years).
  • Experience working with Knowledgebase portals such as Confluence, AzureDevOps, and SharePoint (Highly desired 1 Year).
  • Experience in Child Welfare Agency (Highly desired 1 Year).
Complete Description:
  • Business analysis and process mapping.
  • Maintain comprehensive business process flow diagrams (e.g., process maps/flow charts) to document and visualize workflows supported by new software applications.
  • Collaborate with Product Owners to understand business processes, watch demonstrations, and use a sandbox to develop training material for staff.
  • Identify channels to deliver training to staff, including videos, tipsheets, contextual help, and others.
  • Training and organizational change management.
  • Create training materials to facilitate user onboarding and ongoing system support, including user guides, videos, and other instructional resources.
  • Collaborate with cross-functional teams to maintain knowledge base portals such as Confluence, AzureDevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessible.
  • Conduct hands-on end-user training on Dynamics 365, ensuring users have the knowledge and skills necessary to utilize the system effectively.

A background check is required if selected for the position.No reimbursable expenses have been allocated to this position.

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