Inside Sales Representative

Job title: Inside Sales Representative
Reports to Branch Manager
Classification: Non-exempt
Schedule: Monday – Friday, 8 AM – 5 PM / 40 hours a week
Summary/Objective:The Inside Sales Representative position is responsible for developing and maintaining new and existing customer relationships to sell products and services for Wholesale Electric.
Essential Functions:

• Answering customers’ questions about products, prices, availability, product uses, and credit terms.
• Recommending products to customers based on their needs and interests.
• Contacting regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Estimating or quoting prices with delivery dates.
• Consulting with clients after sales or contract signings to resolve problems and provide ongoing support.
• Preparing estimates and bids that meet specific customer needs.
• Forwarding orders to manufacturers.
• Performing additional assignments at the direction of the supervisor.

Competencies:

• Knowledge of Microsoft Word, Excel, and Outlook.
• Ability to work independently.
• Ability to communicate effectively.
• A high degree of professionalism.
• Strong math skills.
• Customer-service driven.

Supervisory Responsibility:The Inside Sales Representative position does not have any direct supervisory responsibilities.
Working conditions:Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk.
This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary.
Position Type and Expected Hours of Work:This is a full-time position. Days and hours of work are Monday through Friday, 8:00 am-5:00 pm. The employee must work 40 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.
Education and Experience:

• 5 years of sales experience in the Electrical Distribution Industry.
• Industrial Contractor Sales experience preferred.
• High School diploma or equivalent required.
• College degree(s) preferred.

---