Desktop Support Analyst

4 days ago

Zanesville, United States Pelican Staffing Remote Work Freelance Full time $24
Summary
At Avon, beauty is more than skin deep. We are inspired by our community of passionate women; yesterday, today, and tomorrow. Avon is all about celebrating each other and our achievements in business and in life, inviting others to join us, and committing to be a force for good. This position is a backfill for a person who has just converted to a full time employee.  This is a full time role; 100% onsite at their Zanesville OH facility.

Responsibilities
  • Provides complex technical support, planning, and coordination for End User touch points of the distributed computer environment, including desktop, software, and hardware installation, support and distribution, and remote access technologies.
  • Performs analysis, diagnosis, installation, and resolution of complex desktop computer, operating system, application software and hardware technologies, and associated problems.
    Performs analysis, diagnosis, installation, and resolution of remote access technologies and associated problems.
  • Performs analysis, diagnosis, coordination, and planning of horizontal network cable management processes including installation, moves, adds, changes, and repairs.
  • Provides complex technical input to the Desktop Services team and assumes a supporting role in selecting and utilizing appropriate tools and techniques for timely service delivery.
  •  Works independently with little to no direct supervision in analysis, design, and implementation of desktop solutions to fulfill business unit requirements.
  •  Acts as a technical liaison with user groups and other IT partners for systems support and implementation. Provides an effective interface among users, vendors, IT partners, and consultants in evaluating technical issues and products.
  •  Responsible for partnering with the business units supported to understand the business impact of support issues.
  •  Responsible for project analysis, design, coordination, and planning for all technical components of desktop related projects.
  •  Coordinates schedules and technical work order instructions to contracted labor for installations, moves, adds, and changes within the desktop computing environment.
  •  Technical documentation of hardware/software additions or changes.
  • Update inventory, addition or changes to the inventory database.
  • Demonstrates creativity and initiative in problem solving.
  • Updates and closes trouble tickets and service requests.
Requirements
  • High School diploma with 3-5 years’ experience with Desktop and Server platforms
  • Bachelor’s degree in computer science is a plus
  • Certifications issued by Microsoft, Apple or CompTIA are plus
  • Problem solving and critical thinking abilities 
  • Great customer service skills to patiently and calmly handle customers who are frustrated with their systems’ technical problem
Skills
  • Desktop Support
  • Project Analysis
  • Problem Solving

  • Desktop Support Analyst

    1 month ago

    Zanesville, United States Pelican Staffing Remote Work Freelance Full time $24

    Summary:At Avon, beauty is more than skin deep. We are inspired by our community of passionate women; yesterday, today, and tomorrow. Avon is all about celebrating each other and our achievements in business and in life, inviting others to join us, and committing to be a force for good. This position is a backfill for a person who has just converted to a...

  • Desktop Support Analyst

    4 weeks ago

    Zanesville, United States TalentPlug LLC Full time

    Summary:We are inspired by our community of passionate women; yesterday, today, and tomorrow. We are all about celebrating each other and our achievements in business and in life, inviting others to join us, and committing to be a force for good. This position is a backfill for a person who has just converted to a full time employee. This is a full time...

  • Desktop Support Analyst

    4 weeks ago

    Zanesville, United States TalentPlug LLC Full time

    Summary:We are inspired by our community of passionate women; yesterday, today, and tomorrow. We are all about celebrating each other and our achievements in business and in life, inviting others to join us, and committing to be a force for good. This position is a backfill for a person who has just converted to a full time employee. This is a full time...

  • Travel Physical Therapist Specialist

    2 weeks ago

    Zanesville, Ohio, United States Supplemental Health Care Full time

    We are seeking a highly skilled Physical Therapist to join our team in Zanesville, Ohio.Company Overview:A leading provider of healthcare staffing services, Supplemental Health Care has been supporting talented professionals for over 40 years. Our commitment to world-class service and simple belief in the power of caring guides our unique approach to...

  • Outpatient Physical Therapist

    2 weeks ago

    Zanesville, Ohio, United States Ardor Health Solutions Full time

    About the PositionArdor Health Solutions is seeking a skilled Physical Therapist to join our team in a Hospital setting in Zanesville, OH. This full-time travel contract position offers a unique opportunity to enhance your career while providing exceptional patient care.Estimated CompensationThe estimated weekly payment breakdown for this position is $3,036...

  • Part-time or Full- time Physiotherapist required

    6 days ago

    Zanesville, OH, United States Supplemental Health Care Full time

    Supplemental Health Care is seeking a travel Physical Therapist for a travel job in Zanesville, Ohio. Discipline: Therapy ~ Start Date: ASAP ~ Shift: 8 hours, days ~ Employment Type: Travel Supplemental Health Care has been named Best in Staffing based on real feedback from our working healthcare professionals, Supplemental Health Care is proud to...

  • RN for Medical Group Home

    2 days ago

    Zanesville, OH, United States Supplemental Health Care Full time

    Supplemental Health Care is seeking a travel nurse RN Home Health for a travel nursing job in Zanesville, Ohio. Specialty: Home Health ~ Start Date: ASAP ~ Shift: 12 hours, nights ~ Employment Type: Travel As one of the largest Healthcare jobs placement agencies in the U.Supplemental Health Care has been partnering with Registered Nurses for more...