Assistant General Manager

1 month ago

Chicago, United States Gecko Hospitality Full time $70,000 - $75,000
Job Description: Assistant General Manager - Restaurant / Bar
Location: Chicago, IL - Downtown
Salary: $70K - $75K 
Available: Immediately
Position Overview:We seek a dynamic and experienced Assistant General Manager to join our team at a high-end casual restaurant. This pivotal role requires a professional with a comprehensive understanding of the restaurant industry, exemplary leadership skills, and dedication to providing outstanding customer service.
Key Responsibilities:
  • Operational Leadership: Oversee daily restaurant operations to ensure efficiency and effectiveness. Coordinate with staff to maintain a seamless workflow and uphold high standards of service and food quality.
  • Staff Management: Recruit, train, and mentor a dedicated team of professionals. Foster a collaborative and motivated environment, encouraging teamwork and continuous improvement.
  • Customer Service Excellence: Ensure every guest enjoys an exceptional dining experience by maintaining high levels of service and addressing any customer inquiries or issues promptly and professionally.
  • Quality Control & Safety: Monitor food safety and quality standards. Implement and maintain health, hygiene, and safety protocols in compliance with industry regulations.
  • Financial Oversight: Assist in budgeting, forecasting, and financial planning. Work alongside the General Manager to optimize restaurant profitability and performance.
  • Problem Solving: Demonstrate strong problem-solving skills by effectively managing unexpected challenges and resolving issues swiftly to minimize impact on operations.
  • Technology & Systems: Utilize point-of-sale (POS) systems and inventory management software to streamline operations. Ensure accuracy and efficiency in transaction processing and stock management.

Qualifications:
  • Minimum of 3-5 years of management/supervisory experience in the restaurant industry, preferably within a high-end or upscale casual setting.
  • Proven leadership abilities with a focus on team development and motivation.
  • Exceptional communication skills, with the ability to engage and inspire staff and customers alike.
  • Strong organizational skills and attention to detail.
  • Ability to thrive in a fast-paced environment and adapt to shifting priorities.
  • Proficiency in POS systems and knowledge of inventory management software.
  • Demonstrated commitment to providing high-quality customer service and fostering a positive dining atmosphere.

Join Us:Be part of a vibrant team dedicated to culinary excellence and exceptional guest experiences. If you are passionate about the hospitality industry and ready to take on a leadership role, we invite you to apply for this exciting opportunity.

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