Closing Manager

1 month ago


Peoria, United States Chick-fil-A Full time
Working at a Chick-fil-A® restaurant is more than a job - it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Do you enjoy leading and serving others? Would you like the opportunity to contribute to a dynamic, multi-million-dollar business? Are you passionate about the guest experience in a fast-paced environment that caters to over 1,700 guests per day? If you answered yes to any of these questions, we would love to hear from you Chick-fil-A Peoria is looking for a Front of House - Manager to oversee evening and closing operations.

Responsibilities 
  • Responsible for every aspect of everyday front-of-house supervision at the Peoria store.
  • Responsible for resource management.
  • Oversees stock, team, and sales management functions.
  • Hours are 2 p.m. - 11 p.m. Monday - Saturday (with a day off during the work week.)
  • You are required to work three Saturdays / month in this role.

Job Description:

We are looking for an experienced and skilled Store Manager with remarkable skills, who will run a store effectively and with high attention to detail. Our Store Managers are required to be in constant contact with our team and our guests. They need to be able to ensure their team provides the highest quality customer service and monitors the overall financial performance of the store. The responsibilities of a store manager are to interface closely with the store team and guests to provide them with what they need, give informed recommendations and suggestions, build customer and brand trust, assist the team with anything they need, and make sure the guests have a great shopping experience. More importantly, a great Store Manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the guests are fully satisfied.
Job Duties:
  • Appraising and auditing team performance.
  • Training and supervising team.
  • Manage a daily labor budget.
  • Addressing guest complaints and inquiries.
  • Maximize profitability and productivity.
  • Motivate the team to meet sales targets and business objectives.
  • Ensuring compliance with safety and health regulations.
  • Liaising with Owner/Operator and Executive Operations Director.
  • Taking care of promotional prospects, benefits, and salaries of their team.
  • Providing opportunities for team advancements.

Job Requirements:
  • Must be 18 years old.
  • Confidence, resourcefulness, and organizational skills.
  • Previous food service industry experience is extremely helpful, but not necessary.
  • Prior leadership experience is required.
  • Teamwork and team building skills.
  • Verbal communication skills.
  • Enthusiasm and a high-energy personality.
  • Problem-solving skills.
  • Shows initiative and sets a good example.
  • Delegates effectively and triages real-time problems.
  • High school diploma or GED.

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