Neurosurgery Office Manager
2 days ago
Primary responsibilities are, but are not limited to:
- Providing a safe and therapeutic environment for daily treatment sessions.
- Effectively interacts with patients, families, physicians, and other healthcare workers.
- Oversee staff and work flows
- Assist COO in tasks
- Create/improve work flows
- Manage inventory and order supplies, when appropriate
- Participate in the insurance authorization process, track visits, schedule patient appointments, & coordinate care.
- Demonstrate a high level of flexibility to meet patient needs.
- Maintain accurate and timely patient records.
- Provide educational consultations to interested patients.
- Must have strong oral and written communication skills.
- Office administrative tasks such as answering phones, responding to emails, scheduling appointments, and handling all medical records in compliance with HIPAA.
- Close the communication gap between our office, hospitals/surgery centers, cosurgeon/referral physician offices, and the patient.
- Must react calmly in emergency situations and make appropriate and timely decisions.
- This position requires travel to all our locations (Lake Worth, Palm Beach Gardens, Delray Beach, Boca, Hollywood, & Stuart).
Employee Characteristics:
- Excellent interpersonal skills.
- A positive, nonjudgmental, unbiased demeanor is critical.
- Good attention to detail and maintain a high degree of accuracy regarding all details.
- Proficient in Microsoft Office, especially Excel.
- Organizational and time management skills.
- Displays a "patient first" mentality.
- Self-starter and self-manager.
- Exemplifies strong work ethic and operates with the highest level of integrity inside & outside of the office.
- Courteous & respectful attitude with all patients, staff, and doctors.
- Physically able to walk, stand, stoop, and bend.
Minimum Qualifications:
- Associates Degree.
- CPR/AED certified.
Preferred Experience and Qualifications:
- Orthopedic surgery, neurosurgery, or pain management experience.
- Proficiency in Microsoft Office.
- Fluent in Spanish.
- Experience with ECW.
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