Change Management Consultant
6 days ago
- Title: Change Management Analyst
- Hours: 8a - 5pm
- Possibility of extension
- Hybrid - schedule 2 - 3 days in office. Must be able to work on site at WTC and Tualatin Contact Center
- In building a smarter, more resilient grid, we are continuously improving our systems and processes. As such, we are upgrading our Outage Management System (OMS) to version 2.6 and performing improvements for operational efficiency.
Responsibilities:
- In building a smarter, more resilient grid, we are continuously improving our systems and processes. As such, we are upgrading our Outage Management System (OMS) to version 2.6 and performing improvements for operational efficiency.
- In this role, you will assess stakeholder change impacts, update and create team-based training materials (including job aids), and develop and execute a go-live communications plan, and support model as related to the OMS 2.6 upgrade. As part of the engagement, we would like the person to work with a mindset that this training will need the ability to be continuously updated. All of this will be in partnership with SMEs.
- To deliver these results, you’ll lead change efforts collaborating closely with OMS 2.6 Update project team leaders, stakeholders across Transmission & Distribution, Customer Operations, and with Grid Operations, IT and Integrated Grid SMEs. Candidate must also be comfortable working with an SI, and have experience working on large-scale full-cycle technology implementation projects.
Requirements:Candidate resumes are required to reflect evidence of delivery for all the following change management deliverables:
- Stakeholder analysis, assessment, and engagement
- Communications planning, development, and execution
- Process development/ Change impacts assessment
- Training planning, development, and delivery support
- Go-Live Support Model Development & Stabilization planning
- Change management experience on a full-cycle systems implementation
- Project management skills
- Process improvement experience
- Utility experience preferred. If not utility experience, then manufacturing experience required.
Skills:
- OMS
- Outage Management System
- Change management
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