Spa Manicurist

5 months ago

Hinckley, United States Grand Casino Part time
 SUMMARY
Performs professional nail, hand and foot treatments. Applies knowledge of the nails, including a basic knowledge of hand and foot massage techniques and a professional application of polish.

ESSENTIAL DUTIES OF THE POSITION: 
  • Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service. 
  • Receive guests on time for their service in a courteous, professional and polite manner. 
  • Provide consistent professional nail, hand, and foot treatments in accordance with spa protocols and accepted certification practices. 
  • Properly open and close each shift according to Standard Operating Procedures and Spa protocols. 
  • Properly care for equipment, using proper sanitation and use proper amounts of product to assist with cost controls. 
  • Provide accurate and detailed descriptions of spa treatments, packages, services, treatment contraindications, facility features and hours of operation. 
  • Have complete knowledge and understanding of all services and products offered. 
  • Perform prep work, properly clean and restock room as required. 
  • Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available in the Spa or on property. 
  • Responds promptly to guest requests, complaints or inquiries professionally, courteously and promptly reporting to a supervisor if needed. 
  • Maintain a clean, safe, fully stocked and well organized work area. 
  • Assist in all areas of the spa operation, including locker room and fitness center as needed, as requested by management. 

COMPETENCIES 
  • Values based leader and active role model in living and teaching the MLCV Way 
  • Trustworthy and collaborative relationships with others 
  • Creativity and ability to be flexible in consideration of the Guest experience. 
  • Knowledge of latest nail trends. 
  • Exceptional Guest service. 

EDUCATION and/or EXPERIENCE: 
  • Must have a current State of Minnesota Cosmetology License or a current State of Minnesota Manicurist License. 
  • Previous spa or salon experience preferred.