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Service Operations Team Lead

4 months ago

Pearland, United States Aggreko Full time $80,000 - $85,000
Around the world, people, businesses, and countries are striving for a better future. A future that needs power and the right conditions to succeed. We are the people who keep the lights on and control the temperature. We are hiring immediately a Service Operations Team Lead - a role that is critical in making sure our customers get the electricity, heating, and cooling they need.
Why Aggreko? Here are some of the benefits and rewards.
  • Competitive compensation package.
  • Annual bonus program tied to company and individual performance.
  • No cost medical plan option is available.
  • Paid training programs.
  • Career growth opportunities and tuition reimbursement.
  • Safety-focused culture.

What you will do:
  • You will be based in our Pearland, TX service Center reporting to the Service Center Manager. 
  • Years of experience managing a team of 10+ technical employees.
  • Provide functional and technical support to the team in coordinating all activities within the assigned region.
  • Manage a diverse team of multi-skilled technicians and rigorously adhere to safety practices and quality standards.
  • Ensure that facilities and work areas are safe, clean, and fully operational.
  • Handle purchase order of parts and service order execution.
  • Provide effective and timely support to customers and the service center team.
  • Schedule and coordinate the appropriate and timely deployment of fleet and staff for daily activities and project work.
  • Responsible for the maintenance of Electronic Daily Timesheets. 
  • Drives adherence to business practices and cost controls to ensure profitability. 
  • Coordinate the timely maintenance, availability, and reliability of the fleet for deployment and resolve fleet discrepancies.
  • Accountable for inventory accuracy and cycle counts.
  • Assist with Equipment allocation and assist all stakeholders involved in the process.
  • Provision of reporting and analysis for the Service Center Manager.
  • Personally champion and ensure effective adherence to company policies and procedures.
  • Able to travel 20 to 30% yearly and be on call.

We’re experts, which means you’ll have the following skills and experience:
  • Minimum of an Associate’s degree or relevant years of experience preferably in the Power generation and HVAC industry.
  • Proficiency in MS Office and prior experience with an ERP system.
  • Excellent interpersonal, teamwork, customer service, and Leadership skills.
  • Strong organizational skills and Skilled at multi-tasking with flexibility and adaptability to changing schedules and shifting priorities.
  • Management experience in a diverse and technical environment is required.

We recruit the best talent. Apply now and help us keep the power on.

About Aggreko:

We are a Temporary power solution companies that work with HVAC such as heating, AC, chillers, boilers. We also have Diesel and Natural gas generators and electricians. Aggreko works in different industries such as agriculture, oil and gas, construction and more. We are 6,000 employees globally and growing and would love for you to join the team. I am a Recruiter with Aggreko and look forward to talking with you.