General Manager

4 weeks ago

Baltimore, United States Sparks Group Full time $150,000 - $200,000
Sparks Group has partnered with a company that has long-standing history of excellence in providing innovative industrial and hydraulic hose solutions. We are seeking a dynamic and results-driven General Manager to oversee operations across the Mid-Atlantic Region. The ideal candidate will have a strong background in industrial distribution. 

Responsibilities:
  • Mentor and develop a high-performing team, ensuring alignment with company goals and promoting a culture of accountability, growth, and continuous improvement.
  • Foster a positive, inclusive workplace culture by modeling integrity, professionalism, and alignment with company values.
  • Lead and motivate teams across both fabrication and sales functions to achieve operational and financial objectives.
  • Manage the sales team by setting clear goals and performance expectations.
  • Champion exceptional customer service, promptly addressing inquiries with professionalism and courtesy.
  • Use industry expertise to identify the best product solutions, proactively resolving customer issues to enhance satisfaction and loyalty.
  • Develop strategies to drive profitable growth, increase market share, and achieve revenue targets.
  • Leverage data-driven insights to identify new sales opportunities and optimize pricing, promotions, and customer engagement.
  • Oversee hose production and custom metal fabrication, ensuring quality, safety, and efficiency while meeting deadlines.
  • Analyze production workflows and identify opportunities for process improvements, implementing changes to boost efficiency and quality.
  • Recommend and execute enhancements to equipment, layout, and material flow to improve productivity and reduce costs.
  • Manage inventory levels, including ordering, stocking, shipping, and receiving, to maintain a seamless supply chain and support store operations.
  • Maintain a safe, clean, and organized work environment, adhering to OSHA regulations and company safety policies.
  • Develop and implement training programs on operations, customer service, inventory management, and sales.
  • Conduct regular performance evaluations, provide constructive feedback, and address performance or disciplinary issues as needed.
  • Manage the Profit and Loss (P&L) statement, implementing initiatives to increase profitability while maintaining high standards of quality and service.
  • Collaborate with senior management to develop and execute strategic plans aligned with company goals and market opportunities.

Qualifications:
  • Bachelor’s degree in a relevant field or equivalent experience (one year of experience can substitute for each year of education).
  • 10-15 years of experience in operations and leadership roles.
  • At least 5 years of experience in industrial distribution or a related field.
  • Minimum of 5 years of management experience.
  • Proven leadership experience in a production environment.
  • Strong knowledge of safety practices, inventory management, customer service, and facility operations.
  • Excellent communication, organizational, and problem-solving skills.
  • Physical ability to lift, push, and pull up to 150 lbs. and perform tasks requiring manual dexterity.
  • Ability to travel within the required branch locations.

Work Environment:
  • Exposure to elements such as noise, rubber odor, and physical demands typical of a fabrication environment.

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