Front Desk Manager
19 hours ago
Job Overview
Front Desk Manager is responsible for the following:
- Answer inquiries and check-in/out guests in a timely and professional manner.
- Oversee VIP and special guest requests.
- Follow and enforce hotel credit policies.
- Monitor guest feedback and GIS scores.
- Ensure the maximization of room revenue.
- Generate and update required reports, files, and checklists.
- Help maintain productivity levels at or above budgeted standards.
- Run room status reports and relay necessary information to affected departments.
- Assist in training and cross-training of new hires and current employees.
- Establish and maintain good communications and teamwork with fellow employees.
- Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
- Operate relevant aspects of the Front Desk property management system.
- Maintain inventory of front office supplies and purchase of supplies when necessary.
- Be knowledgeable of rates, packages, and promotions.
- Complete and/or ensure proper bucket checks are done each shift with room rate verification and housekeeping status report.
Mandatory Requirements:
- At least 2 to 3 years of progressive experience in a hotel or customer service atmosphere.
- A High School Diploma or G.E.D.
- Flexibility to work nights, weekends, and holidays.
- Ability to lift 15 pounds or less, stand on feet for long periods of time, and bend, crouch, reach with no difficulty.
- Reliable Transportation
- An engaging personality with a sincere smile Guest Service is our #1 Priority.
Preferred Experience/Knowledge:
- Previous supervisory responsibility.
- Blue Cross Medical & Prescription Coverage
- Delta Dental
- 401K Retirement Savings
- Travel Discounts
- Employee based monetary incentive programs
-
Front Desk Guest Services Agent
19 hours ago
Utica, United States Comfort Inn of Utica Full time $16 - $18Comfort Inn located in Utica, MI seeks a positive, service-oriented, energetic and self-motivated Guest Services/Hotel Front Desk Agent to join our award winning team on a full-time or part-time basis. The Guest Services/Hotel Front Desk Agent will report to the Assistant Manager and will work closely with the Front Office team as well as other departments...
-
Front-End Operations Team Lead
4 days ago
Utica, New York, United States Hannaford Supermarkets Full timeResponsibilitiesThe Customer Service Leader will be responsible for:Promoting customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.Maintaining effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.Handling cash...
-
Residential Cleaning Technician
19 hours ago
Utica, United States Front Door Housekeeping Full time $16 - $22AWESOMENESS REQUIRED! Front Door Housekeeping is a local residential cleaning company looking to grow our team by recruiting positive people who want to make a difference! We know this job can provide lasting satisfaction, great exercise, new skills and personal responsibility. One important requirement is that you must be AWESOME!!! How do we define...
-
Service Desk Manager
7 days ago
Utica, New York, United States Hannaford Supermarkets Full timeHannaford Supermarkets: A Leader in Grocery RetailWe pride ourselves on being a trusted grocery store chain with a long history of quality and freshness. Our commitment to local sourcing and sustainability has earned us recognition as a leader in responsible business practices. We value our employees and strive to create a positive work environment where...
-
PT Customer Service Leader
8 hours ago
Utica, United States Hannaford Supermarkets Full timeQualifications: Effective communication and customer service skills. Must meet minimum age requirements to perform specific job functions. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk. Essential Job Functions: 1....
-
Front Desk Receptionist
18 hours ago
Utica, United States Michigan Orthopaedic Surgeons PLLC Full timeJob DescriptionJob DescriptionWho We AreAs the largest and most comprehensive orthopaedic team in the state, we bring together the medical expertise of leading orthopaedic and musculoskeletal surgeons, specialists, and research pioneers. Every provider in our network shares a deep commitment to leadership in education, innovation, and research, as well as a...
-
Hannaford Supermarkets Store Supervisor
5 days ago
Utica, New York, United States Hannaford Supermarkets Full timeJob OverviewWe are seeking a Customer Service Leader to join our team at Hannaford Supermarkets. The successful candidate will be responsible for promoting customer goodwill, maintaining effective work schedules, and supervising the performance of front-end and service desk/kiosk associates.
-
Help Desk Specialist II
4 days ago
Utica, United States RCIL Full timeJob DescriptionJob Description35 Hour work week Hourly wage $26.37 - $28.57 ($47,993.40 - $51,997.40 a year) Benefits:PTO – vacation (16-24 days a year based on longevity) Sick leave 12 days a year, and 13 paid holidaysAbility to work a 4-day schedule after 6 months on the job. Multiple work schedules availableWellness program with the ability to earn an...
-
Front End Manager
6 days ago
Utica, New York, United States Hannaford Supermarkets Full timePhysical RequirementsThe successful candidate must be able to perform repetitive hand and arm motions while standing or walking for long periods. They should also be able to bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion. Additionally, they may need to work in and out of inclement weather when...
-
Driver Manager
3 hours ago
Utica, United States Day and Ross Full timeJob DescriptionYou belong at Day & Ross. Driver Manager Full-time: Nights; 7pm - 4am Hamilton, OH Driver Manager is a member of the Day & Ross Operations Team. The role requires driver managers to ensure safe, on-time delivery for various customers, while maximizing the productivity and profitability of an assigned fleet of drivers and trucks. Driver...
-
Guest Experience Specialist
6 days ago
Utica, Ohio, United States Hendrick Automotive Group Full timeKey ResponsibilitiesAdministrative Support: Perform opening and closing procedures, answer phone calls, direct calls to the appropriate person, and take accurate messages.Customer Interaction: Direct customers to the right person or department, manage desk logs, track incoming calls, and communicate effectively with colleagues.Data Entry: Reconcile and...
-
Front Counter Sales
4 days ago
Utica, United States McQuade & Bannigan Full timeJob DescriptionJob DescriptionSummaryJob DescriptionProvide high quality sales service by cashing out orders, responding to inquiries about products and/or services, and resolving customer complaints. Communicate regularly with internal staff to ensure customer satisfaction.Inside Sales Job Description:Helping customers that call in or walk in with their...
-
Front End Cashier Associate
6 days ago
Utica, Michigan, United States Sam's Club Full timeAbout the RoleThe Sales Floor Supporter plays a critical role in ensuring a seamless shopping experience for our members. This position involves working collaboratively with colleagues to maintain a clean, organized, and inviting store environment. The ideal candidate will possess excellent communication skills, a strong work ethic, and a commitment to...
-
Public Area Service Attendant
20 hours ago
Utica, United States Comfort Inn of Utica Full time $15PUBLIC AREA SERVICE ATTENDANT RESPONSIBILITIESJob Description:The Public Area Attendant keeps the lobby, interior entryways, and public facilities (such as restrooms, fitness center, conference room, vending areas, and front offices in a neat and clean condition. Duties include but are not limited to:Following Public Area Checklist for detailed cleaning of...
-
Technical Support Specialist II
4 days ago
Utica, New York, United States RCIL Full timeAt RCIL, we are committed to providing exceptional services to individuals with disabilities.Job OverviewWe are seeking a highly skilled Technical Support Specialist II to join our team. In this role, you will be responsible for providing advanced technical support and troubleshooting services to our customers.ResponsibilitiesRespond to service requests and...
-
Dish Service Team Member
2 days ago
Utica, Michigan, United States Art & Jake's Sports Bar Full timeJob SummaryThe Food Runner plays a vital role in maintaining the high standards of customer service at Art & Jake's Sports Bar. This position is responsible for delivering food orders to customers rapidly and accurately, ensuring that every guest has a memorable dining experience.Key ResponsibilitiesMaintain Knowledge of Menus: Obtain and maintain a working...
-
Youth Program Team Lead
4 days ago
Utica, New York, United States ICAN Inc Full timeJob OverviewThe Children's Crisis Residence is a short-term, therapeutic residential program for youth experiencing emotional or behavioral crises.This dynamic team lead role supports front-line staff and ensures the health, safety, and well-being of residents during their stay.Duties and ResponsibilitiesLead designated shifts, overseeing daily operations...
-
Retail Customer Service Associate
7 hours ago
Utica, United States Sam's Club Full timePosition Summary... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You might be the first, last, and sometimes only associate that our members interact with. That's why it's so important to smile, greet, and thank each...
-
Medical Director
7 days ago
Utica, United States Premise Health Full timePremise Health is seeking a full time Medical Director to provide clinical leadership and patient care with our client based primary care clinic in Utica, IL *This position offers a $25,000 sign on bonus* What makes this opportunity unique: Practice evidence based medicine where you are not paid for production Bottom line is measured by the...
-
Travel Nurse RN
3 days ago
Utica, United States TravelNurseSource Full timeTravelNurseSource is working with Care Team Solutions to find a qualified ER/Trauma RN in Utica, New York, 13502 Pay Information $2,241 per week About The Position Details: Must Have 2 Years of recent Emergency Room experience. Specialty: Emergency Room Discipline: Registered Nurse Start Date: 2025-02-10 Duration: 13 Weeks Shift: Hours Day shift Hours Per...