Shift Supervisor

4 months ago


Canoga Park, United States The Salvation Army Full time $17
Shift Supervisor - Canoga Park

TO APPLY: ARCWest.salvationarmy.org

ABOUT THE ARC:The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program.  We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.  The organization is indebted to and dependent on the diligence and devotion of its employees.  ABOUT OUR RETAIL TEAM:Become part of the dedicated Retail Team at The Salvation Army Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Canoga Park Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience and enhance customer service, problem-solving, and teamwork skills while contributing to the success of our Program and its participants.   PLEASE SUBMIT YOUR APPLICATION AT: ARCWest.salvationarmy.org EMPLOYEE BENEFITS OFFERED: PAY RATE: $17.28
  • Opportunity for career growth
  • Paid time off 
  • Employee Discounts
  •  Employee Referral Bonuses 
  • Monthly management incentive bonus
  • Medical, Dental, and Vision 
  • Retirement Plan
  • AFLAC
  • Employee Assistance Program (EAP)

As our enthusiastic and hardworking SHIFT SUPERVISOR, you will be responsible for (but not limited to): 
  • Taking an active role and partnering with the Store Manager in the day-to-day operation of the store.
  • Assuming responsibility for all day-to-day store operations in the absence of the Store Manager and Assistant Manager.
  • Providing coaching, training, and development to the Store Employees.
  • Ensuring Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
  • In the absence of the Store Manager and Store Assistant Manager, communicate any personnel issues with the District Sales Manager.
  • In the absence of the Store Manager and Store Assistant Manager, coordinate daily morning and shift change team meetings.
  • Ensures the store is maintained and adequate inventory levels are on hand. Ensure timely completion of regular and accurate Rag Out from the sales floor.
  • BRP (Back Room Processing) - Ensuring that Material Handlers are working effectively and efficiently to meet daily processing goals.
  • Donation Attendant (s) - In the absence of the Store Manager, ensure that the Donation Attendants are working effectively and efficiently as outlined in the Donation Attendant Job Description.
  • Responsible for an adequate amount of change at the beginning of each day, safeguarding cash in registers, and banking of cash receipts as per ARCC policy. 
  • Implement appropriate loss prevention measures as directed.
  • Perform other written and/or verbal duties as may be assigned by Management. 

Qualifications to be considered for this position:
  • High School diploma/GED or equivalent.
  • Must have a minimum of one year of previous retail experience and Supervisory experience preferred.
  • Must be able to accurately handle POS/Cash Register operations and cash transactions.
  • Must pass a background check, which will include Criminal History and Sex Offender Registry.
  • Ability to communicate effectively with management, fellow store employees, customers, and donors. 

Physical Demands:
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
  • Ability to grasp, push, and pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks, and miscellaneous carts.
  • Ability to move product up to 50 lbs. 
  • Ability to perform various repetitive motion tasks.
  • Must be able to perform duties with or without reasonable accommodation 

Schedule: Our stores operate 7 days per week.  Work schedules are determined by Management and employee must be flexible to always ensure adequate store coverage. Full-time associates may be scheduled to work any full-time shift including evenings, weekends, and holidays.

About The Salvation Army:

For more than 100 years, The Salvation Army’s Adult Rehabilitation Centers programs have offered spiritual, emotional, and social assistance to those who have lost the ability to cope with their problems and provide for themselves. Our no-cost programs provide housing, food, counseling, community, and employment as we work to treat the symptoms, and ultimately the root causes, of prolonged alcohol and drug dependence.


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